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Tembo Money: Mortgage Broker reviews

4.97
Based on 1,470 reviews, last reviewed 27th Jan 2026
20300% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Christianna and Ashley we both amazing! Christianna and Ashley we both amazing through the whole process. Clearly explaining all of the options available in ways that considered the longer t... Read more Reviewed on: 27th January 2026
Dave's avatar
Dave

Latest lowest rating:

1

Useless, bad service, past from pillar to post. Useless, bad service, past from pillar to post. I had to use another broker as they haven’t got there act together. I was a fairly simple case as well... Read more Reviewed on: 8th May 2025
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James C

About this product

Tembo is an award-winning mortgage broker in the UK.

Tembo’s smart technology can check mortgage eligibility in seconds by searching over 100 lenders and affordability boosting schemes. You get a personalised recommendation plan and a dedicated advisor through the process.

Tembo mortgage broker reviews help you find out what it’s really like to be a customer. If you’ve used Tembo before, you can also leave a review and share your experience.

Tembo Money Mortgage Broker reviews (1470)

Review of the Tembo Money, Mortgage Broker:

Great service from Tembo.

5
We received a great service from Tembo. Luke and Elly did a great job to find some great deals for us. They managed to get 2 mortgages at the same time (BTL and residential). When we had an issue with the rental valuation they managed to change the lender and arranged a different valuation company and all went through ok at the end. Luke and Elly always kept us informed at every stage and they were always contactable by email or phone. Recommend them for all your mortgage needs. Reviewed on: 8th April 2025

Buy to Let

5
I have had a great deal of help over the last twelve months in arranging a buy to let mortgage. Every phone call and every correspondence has been friendly, knowledgeable and very helpful. I would recommend Tembo to anyone. Reviewed on: 23rd January 2026

Tembo - a very helpful, tailored service

5
We used Tembo for our Mortgage application as we needed a specialist response due to our age demographic. Tembo have been very responsive throughout the process, always available to answer any questions and keeping us up to date as the application progressed. Reviewed on: 23rd January 2026

Brackendale

5
Excellent service great product knowledge Reviewed on: 23rd January 2026

Great company

5
Big shoutout to Luke & Brandon. Luke was our broker who guided us through the whole process and made sure we got the best rates. Super knowledgable and helpful. Brandon was our protections officer, provided us with a fantastic offer and extremely informative without being pushy. Also thanks to Chris and Ellie. Reviewed on: 23rd January 2026

Communication kings

5
Kept very well informed, and changing mortgages isn’t always simple. But these guys made it as simple as it could be. And for me the best thing about Tembo is. You can pretty much always get in touch with whom you’re dealing with. well done Ben Castle, Jodie Coxell & Joe Martin Reviewed on: 23rd January 2026

Buying a home couldn't have been easier

5
Tembo provided excellent service sorting the mortgage as a first time buyer for a new build. My mortgage broker, Sebastian, was knowledgeable, guided me through the process with regular phone calls and emails, and secured an excellent interest rate. I can hardly believe that this service was free (since I hold an ISA with Tembo). I'm moving into my first home in a few days, and I can't thank Tembo enough for making the process so easy! Reviewed on: 23rd January 2026

Excellent communication, efficient and speedy service.

5
Excellent communication, efficient and speedy service. Reviewed on: 22nd January 2026

Great customer service

5
Attentive customer service and swift services Reviewed on: 22nd January 2026

Excellent service, sometimes comms were a bit slow b...

4
Excellent service, sometimes comms were a bit slow but this was minor Reviewed on: 22nd January 2026

Elly and fae were so amazing and supportive , can’t...

5
Elly and fae were so amazing and supportive , can’t believe I got my mortgage offer so quickly ! Reviewed on: 22nd January 2026

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