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Tesco Bank: Car insurance reviews

Name: Car insurance
Rating: 2.63 (528 reviews)

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2.49

Based on 528 reviews, last reviewed 6th Jan 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

30%

11%

53%

Latest highest rating:

4

Very straight forward and good value for money Very straight forward and good value for money Reviewed on: 5th September 2025

Latest lowest rating:

1

I have been a policyholder for over 25 years and hav... I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof o... Read more Reviewed on: 6th January 2026

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About this product

Tesco car insurance has three levels of cover: Bronze, Silver and Gold.

If you buy a Tesco car insurance policy, you’ll have access to the accident helpline, seven days a week. If you’re a Clubcard holder, you’ll be able to get a discount on your premiums. If you have any queries about your policy, you can call the UK-based team.

Tesco car insurance reviews help you find out what it’s really like to be a customer. If you’ve used Tesco before, you can also leave a review and share your experience.

Tesco Bank Car insurance reviews (528)

Review of the Tesco Bank, Car insurance:

Don’t waste your money on it

So the black box of course checks for many things, and in mine it reviews me as good for everything bar speed, even though I am keeping to the speed limits 99% of the time, but have now found out that even if your below the speed limit it can still have you as going too fast if the roads aren’t the best in their view. But also the miles you get is just too much of an issue, as how much they charge if you go past the contracts limit just takes the mick! As I certainly won’t be using them again, and would strongly suggest not using them, especially if you have a black box as part of the deal Reviewed on: 30th January 2024

I have been a policyholder for over 25 years and hav...

I have been a policyholder for over 25 years and have never been requested to provide a photograph of my driver's license, vehicle logbook, or proof of vehicle purchase. These requests are unprecedented in my experience. I declined to provide proof of purchase, which resulted in the cancellation of my insurance policy. I advise caution, as these requests may be considered an invasion of privacy. Reviewed on: 6th January 2026

Complete and utter joke - do not insure your car wit...

Complete and utter joke - do not insure your car with them. Had a brick through the back windscreen last night. I tell them and they say my car is a compete write off - got quotes from local car glass companies - £234 to replace the rear windscreen - playing for it myself. Insure with LV Liverpool Victoria - don’t even bother with Tesco Reviewed on: 23rd November 2025

Very poor customer and complaint service

There's a reason it's cheap insurance. Which is fine if you don't have to claim. They use a network of repairers that don't know what they are doing. Blaming everyone else! No response to emails. It took over 3 months to get my car repaired. They use the"rapid repair network" ironically. Tesco complaints dept said my complaint wasn't up here, it was other people??? Reviewed on: 5th November 2025

They don't pay, even if zhey admit their liability

I don't know if any of my connections had any experience with #TescoInsuranceandMoneyServices , but I had one of the worst ever possible experience. After having an accident with one of their insurers, they advised him not to accept his liability. After 2 years, after my insurer providing photo evidence to justify the liability, they admited their liability but they disagree with the cost of the hire car. Another 2 years have passed and we are waiting for the court in February. Meanwhile my insurance premium increased, few of my policy have been cancelled, I lost few thousands and days of my life. Reviewed on: 1st November 2025

Very straight forward and good value for money

Very straight forward and good value for money Reviewed on: 5th September 2025

Great price a little improvement needed on some of t...

Great price a little improvement needed on some of the customer service Reviewed on: 5th September 2025

no mobile app apart from that experience very...

no mobile app apart from that experience very good Reviewed on: 5th September 2025

Value for money

Researched on comparison sites and all came in at over £1000. Tesco renewal Reviewed on: 5th September 2025

Tesco Bank

Very competitive, we have both car and home insurance and always found them to be good. Reviewed on: 5th September 2025

Great price and smooth switching.

Great price and smooth switching. I didn’t give them a five star because the breakdown cover they bundled with my insurance was a bit rubbish Reviewed on: 5th September 2025

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