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Family Building Society: Mortgages reviews

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4.91
Based on 622 reviews, last reviewed 3rd Feb 2026
45% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
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1%
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0%
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1%

Latest highest rating:

5

Family Building Society Mortgage Information Louise was very helpful, and explained in detail all the options that are open to us. We look forward to speaking to Louise’s colleague on Friday betw... Read more Reviewed on: 3rd February 2026
J Wyde's avatar
J Wyde

Latest lowest rating:

1

Gillian Collard was very very helpful thank you. Gillian Collard was very very helpful thank you. very patient Reviewed on: 6th June 2025
david p's avatar
david p
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About this product

Family Building Society mortgages are available with fixed or variable interest rates.

Family Building Society use tailored credit checks rather than credit scoring to assess affordability and have specialist mortgages for first time buyers. There’s a range of mortgages for landlords and self-employed too.

Family Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Mortgages reviews (622)

Mortgage variation at end of Fixed Rate Mortgage Repayments

4
Staff were very helpful. Product Options were very clearly stated with sufficient detail to enable the right product to be choosen. Minimum paperwork and a fast and efficient service. Reviewed on: 9th December 2018
James McDaid's avatar
James McDaid
Reply from Family Building Society Hi James, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. I’m so glad we could help you with your mortgage. Thanks, Vicky Response date: 15th February 2019
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Family Building Society

Quality Service, Friendly People

5
Took out a Fixed Term Mortgage with the Society just over six months ago and I found that the staff were fully up dated on the range of products on offer and very helpful in answering any questions which I had and made the whole process as easy as they could. Reviewed on: 21st November 2018
Robert Sanderson's avatar
Robert Sanderson
Reply from Family Building Society Hello again Bob, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. I’m so glad we could help you with the mortgage. Thanks, Vicky Response date: 15th February 2019
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Family Building Society

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