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Family Building Society: Mortgages reviews

View other Family Building Society products
4.80
Based on 671 reviews, last reviewed 10th Jun 2026
48% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Louise was friendly and knowledgeable. Louise was friendly and knowledgeable. We quickly found the correct mortgage for my needs. Always got back to me promptly. Reviewed on: 10th June 2026
Ben P's avatar
Ben P

Latest lowest rating:

2

Website is hard work to navigate and still no way of... Website is hard work to navigate and still no way of making ad-hoc mortgage payments via the site Reviewed on: 12th May 2026
Mike's avatar
Mike
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About this product

Family Building Society mortgages are available with fixed or variable interest rates.

Family Building Society use tailored credit checks rather than credit scoring to assess affordability and have specialist mortgages for first time buyers. There’s a range of mortgages for landlords and self-employed too.

Family Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Family Building Society before, you can also leave a review and share your experience.

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Family Building Society Mortgages reviews (671)

Quality Service, Friendly People

5
Took out a Fixed Term Mortgage with the Society just over six months ago and I found that the staff were fully up dated on the range of products on offer and very helpful in answering any questions which I had and made the whole process as easy as they could. Reviewed on: 21st November 2018
Robert Sanderson's avatar
Robert Sanderson
Reply from Family Building Society Hello again Bob, thank you for taking the time to leave us a review and for giving us such positive feedback. We really appreciate it. I’m so glad we could help you with the mortgage. Thanks, Vicky Response date: 15th February 2019
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