Verified source
A company can partner with Smart Money People and invite their verified customers to leave a review. When they do this it’s labelled as "Verified source" on the Smart Money People website.
There are a number of automated invitation techniques available to businesses. All of which are trusted and ensure that only verified customers can leave reviews through them.
Family Building Society: Savings reviews
Based on 1,116 reviews, last reviewed 3rd Oct 2025
3% decrease in 5 star reviews
in the past 90 days56% increase in 1 star reviews
in the past 90 days
Helpful Customer Service
I had to contact FBS by phone as the information I needed wasn't on the website. The call was answered quickly and Lisa answered my query immediately...
Read more
Reviewed on:
3rd October 2025
Slow and inefficient customer service!
My husband and I both tried to open an ISA. Mine was fine as I had been with FBS before so only needed to provide bank account and address verificatio...
Read more
Reviewed on:
27th September 2025
About this product
Review Family Building Society: Savings now
Help others make smarter decisions by sharing your own experience.Family Building Society Savings reviews (1116)
Savings review
6 weeks of wasting my time
Reply from Family Building Society
Response date: 22nd July 2020