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Family Building Society: Savings reviews

View other Family Building Society products
4.54
Based on 925 reviews, last reviewed 15th Jul 2025
230% increase in 5 star reviews
in the past 90 days
1300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
75%
See only 4 star reviews
12%
See only 3 star reviews
5%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Excellent ! Excellent ... But I never give references on friends or families - too easy to lose friends ! Reviewed on: 15th July 2025
Jan T's avatar
Jan T

Latest lowest rating:

1

Not impressed Very confusing application process, no idea whether ac application accepted, verified or opened. Not impressed. Reviewed on: 15th July 2025
Jay Gee's avatar
Jay Gee
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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (925)

Astonishingly Incompetent

1
Introduced a new online system so we had to re-register for it. After jumping through all the hoops required to register, waited for a verification code to be sent by snail mail. When it arrived, the code was invalid. Found an email that Google had decided was spam, which admitted that they had send incorrect codes. You really couldn't make it up. Such an amateurish outfit. Oh, and despite the base rate going up 0.25% they are only passing on 0.09%. Time to move on. Reviewed on: 15th September 2018
Rob's avatar
Rob

Savings

5
My wife tried to open a savings account with payment from her Direct Debit cards (in branch), but that payment method was refused. Why? Paying by cheque seems to her to be rather out dated. Reviewed on: 19th August 2018
Colin Kite's avatar
Colin Kite

No fuss ISAs

5
I was fed up with banks changing the ISA rate after the initial year and giving derisory rates. It was such a fiddle to change the provider. The Family Building Society market tracker ISA gives a reasonable rate and saves constantly swapping around. You could get a slightly better rate if you are inclined to shop around, but there's not much in it. ( Disclosure: I also do some work for the FBS.) Reviewed on: 20th December 2017
Jonathan Haslam 's avatar
Jonathan Haslam

Windfall

5
Just like premium bonds with interest. Reviewed on: 16th November 2017
Geoffrey Kemp's avatar
Geoffrey Kemp

Disappointing. Very low number of winning bonds.

1
They claim to have 13 winning draws from the 10,000 bonds each month (1 x £50.000, 2 x£10,000 and 10 x£1000; but in 2015 there were only 12 winners in total for the whole year and in 2016 just 22 winners for the total year, including 3 in a January bonus draw. I wrote to ask how many bonds were actually purchased, but they refused to disclose this. Reviewed on: 12th February 2017
Carmen Bateman's avatar
Carmen Bateman

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