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Family Building Society: Savings reviews

Name: Savings
Rating: 4.49 (1037 reviews)

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4.54

Based on 1,037 reviews, last reviewed 22nd Aug 2025

62% increase in 5 star reviews

in the past 90 days

350% increase in 1 star reviews

in the past 90 days

76%

12%

Latest highest rating:

4

Polite, prompt response, very helpful with my request Polite, prompt response, very helpful with my request Reviewed on: 22nd August 2025

Latest lowest rating:

1

Hopeless. Hopeless. I have 150,000 to save and o cannot open an account. The interface and support is useless Reviewed on: 18th August 2025

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About this product

The Family Building Society savings reviews can help you to find out more about life at the Family Building Society. How easy is it to contact the Family Building Society? And how friendly are they? Our Family Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Family Building Society Savings reviews (1037)

Windfall Bond better than Premium Bond

While the 'star' prizes of the FBS Windfall Bond are not as large as Premium Bonds, the odds of winning are much better. Reviewed on: 27th July 2019

efficient service

Very efficient service, easy to get to talk to staff at head office. Reviewed on: 27th July 2019

Innovative and Competent

A forward thinking building society trying to support society as it is and will be rather than the staid views of some. Good savings products and well capitalized. Reviewed on: 27th July 2019

Our Savings

I want to say thank you for making our Investment process very easy and we look forward to a long association with your company. Reviewed on: 27th July 2019

Easy on-line accounts

A nice easy website to use and decent interest rate on a savings account in the current financial climate. Reviewed on: 27th July 2019

Among the best rates of interest and excellent service

I first used NCBS ,the former name for The Family Building Society 46 years ago and have saved with them ever since because they were the only B Society to give me a mortgage as a single woman. Their rates and service have been consistently good over all that time Reviewed on: 27th July 2019

"Family" is the correct term

I like being with FBS, as they retain the feel of Building Societies of the past. A quick, personal but professional, helpful service when needed. That said, they are very much in touch with today's needs, the website is really easy to navigate and the Market Tracker Saver offers a more competitive return than most other providers. Keep up the good work. Reviewed on: 27th July 2019

Mr. David Barnes

Each time I make contact I receive 100% co-operation Reviewed on: 27th July 2019

New kid on the block

The windfall bond is a well known concept yet this society is the only one to offer it as a savings product. The application was simple and the administration quick and efficient. I'd use the society for other services now. Reviewed on: 27th July 2019

Interesting products and FCSC backed

Some interesting products, e.g. Windfall Bond, that are totally unique. Small and competent building society and backed by full FSCS cover for peace of mind. I discovered this company searching for a safe savings account with small return but also with the opportunity of greater return and I chose the Windfall Bond .. I haven't won yet but I also still have my money safe and getting a small return of interest. Reviewed on: 27th July 2019

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