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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Great service

Purchased a lifetime policy which has been a godsend with my cat's ongoing health issues. Reasonably priced premiums, always pay claims quickly, great service and usually answer the phone promptly. Reviewed on: 9th July 2024

Great terms and an affordable premium.

Great terms and an affordable premium. I was looking all over for cover for my pet at work, which is commonly excluded by insurers. So was delighted this was included and at an affordable rate. Reviewed on: 9th July 2024

I have had 3 dogs insured with them now, all bully b...

I have had 3 dogs insured with them now, all bully breeds. They explain their policy thoroughly and help you to make the best decision for you. All information is given in a clear and concise way and claims are straight forward and easy. I have passed their details to s few bully owners now. Reviewed on: 9th July 2024

Paid out a claim without any issues.

Paid out a claim without any issues. Reviewed on: 9th July 2024

Helpful and reasonably priced Insurance.

Friendly helpful staff, claims dealt with quickly and efficiently. A reasonable cost without increasing greatly with my dogs age as some other insurers do. Reviewed on: 9th July 2024

The best pet insurance for my cat

Clear concise insurance for my cat with a competitive price. Lifetime insurance whixh beats a lot ofits competitors Reviewed on: 9th July 2024

Excellent Service from The Insurance Emporium

Have been with TIE for approx 5 years now. They provide excellent customer service and competitive rates, keep you updated on any active claims and claims are always paid out in a timely manner. Reviewed on: 9th July 2024

When our cat was really poorly with diabetes, then c...

When our cat was really poorly with diabetes, then cancer and consequently died, they were great at supporting his needs with the insurance they provide and paid promptly and easily. Reviewed on: 9th July 2024

Only had to claim once but really easy process.

Only had to claim once but really easy process. Had to ring up once as couldn’t find my documents and the person on the phone was very quick to respond (didn’t have to wait on hold for ages) and really helpful and polite. Reviewed on: 9th July 2024

Haven’t had to use insurance yet but everything upto...

Haven’t had to use insurance yet but everything upto now has been very good, clear and easy to understand. Reviewed on: 9th July 2024

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