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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Easy to deal with and helpful great service provider

Easy to deal with and helpful great service provider. claims form straight forward Reviewed on: 21st August 2024

The best pet insurance company

I’m very pleased with Emporium & I believe they a fair & honest company Reviewed on: 21st August 2024

Great company & staff.

Great company & staff. Pleased with experience would recommend Reviewed on: 21st August 2024

Excellence in service to their customers

This company are excellent, they have supported myself and my husband in supporting our dogs health and also unfortunately in very difficult times where we have experienced loss, our dogs could not have been better looked after thanks to the excellent insurance we have with this insurance Emporium. I cannot thank the enough for all there support and unobtrusive way of handling claims in a speedy and professional manner showing the utmost respect and understanding in very difficult times. Reviewed on: 21st August 2024

Good value for money and easy to deal with

Good value for money and easy to deal with Reviewed on: 21st August 2024

Great service and helpful staff

I have both of my dogs insured through the insurance emporium and have had to use it for multiple operations for one dog and unfortunately for loss of pet for the other now. I have called up for advice on several occasions and the service advisors have been so helpful and patient. They have made everything easy during these difficult times. There has been no issues in paying out and I would highly recommend them to friends and family. Reviewed on: 21st August 2024

Very smoothly satisfying experience.

Very smoothly satisfying experience.all round. Know where you stand, plain English, simply explained and very informative. The prices are excellent, service, response times are reassuringly speedy and bank account is never in the red zone..My cat is very happy about it too. Reviewed on: 21st August 2024

I really recommend The Insurance Emporium

I have used The Insurance Emporium for a few years now for my dog insurance and they have been very good. The premiums are a good price and I recently had to make a claim which went through really smoothly. I have recommended them to a friend recently to. Thankyou Reviewed on: 21st August 2024

Always professional friendly advise and each member...

Always professional friendly advise and each member of staff goes above and beyond to help you. Reviewed on: 20th August 2024

Easy claim forms

We had to claim for our dog this year. Easy claim forms and quick responses. Reviewed on: 20th August 2024

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