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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Friendly, clear and concise, competitive.

I wouldn't go anywhere else now. Our experience with the 'big' pet insurance company was completely awful and after the first year we moved to The Insurance Emporium. We've been so happy with everything - claims / premiums / communication - just couldn't ask for more. Reviewed on: 13th October 2023

so far so good

so far no trouble getting insurance or being kept up to date. How ever not made a claim which is the real test. Reviewed on: 13th October 2023

PET INSURANCE

Kept me updated through out the claim. Would recommend. Reviewed on: 13th October 2023

Easy-peasy

Have been with emporium for over 2 years, very reasonable price and so easy when you need to claim. Both my dogs are covered with them and won't be changing any time soon. Reviewed on: 13th October 2023

Great insurance company

I've been insured for 2 years now and never had any issues when making a claim. Staff are very helpful Reviewed on: 13th October 2023

No Worry or Fuss

The Insurance Emporium is a no worry no fuss company unlike any other insurance company they are easy to deal with give good sound advise pay claims quickly without all the fuss Reviewed on: 13th October 2023

Pet insurance is the best

Really looked after my boy during his health issues. They are quick to payout and the process is so easy to follow. Reviewed on: 13th October 2023

Very impressed, The Insurance Emporium are the best!

Having dealt with The Insurance Emporium many, many times over the last few years, I am very impressed with the ease of completing the claim forms, helpful, knowledgeable and compassionate members of staff on the end of the phone and the speed of settlement once a claim has been considered and accepted A************ Reviewed on: 13th October 2023

Best dogs insurance company

I’m really happy with Emporium. Great communication, claims paid immediately 5* Reviewed on: 13th October 2023

Great service

All pet claims have been dealt with really quickly & professionally. Website/online account easy to use. Professional staff. Reviewed on: 13th October 2023

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