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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Good cover

Sensible cover options at a reasonable price Reviewed on: 12th October 2023

Good value

Not had renewal for yr3 yet so let’s see how competitive they are Reviewed on: 12th October 2023

Ultimate Peace of Mind

Exceptional cover that ensures total peace of mind in being confident we can provide Mickey the best healthcare possible. Great value of money providing easy and speedy claims process. Reviewed on: 12th October 2023

No nonsense pet insurance

During a very worrying year when our dog was diagnosed with a hip problem and needed assorted treatments each claim we made was paid promptly alleviating at least some of the worry. Now our furry friend is better we our happy to recommend the insurance emporium to anyone. Reviewed on: 12th October 2023

No hassle insurance

I've been with Insurance Emporium for over 4 years now for my two mini dachshunds. Compared to other companies I know they have always quoted me a very competitive price, given discount for insuring more than one pet and on each occasion I've made a claim its been dealt with quickly and professionally with the minimum of stress to myself. They provide a truly excellent service. Reviewed on: 12th October 2023

Good Insurance

So far my insurance for my dog has been good value Reviewed on: 12th October 2023

Great company

I insured all 3 of my horses with the insurance emporium and they provided excellent service for all. They were always happy to help with any queries or questions I had. Reviewed on: 12th October 2023

Friendly helpful service

I have been with the insurance emporium for about 5 years and have never had a bad experience. They are very helpful, polite and speedy at answering the phone. The invoices are easy to understand. I honestly can’t fault them Reviewed on: 12th October 2023

Great service

Good value, whilst still feeling like the service offered is of a high standard. I thankfully haven’t had to claim for my cat, I hope I never have to of course. But in correspondence with Insurance Emporium for things like change of name or address they are swift and helpful in their response. Thank you :) Reviewed on: 12th October 2023

Top service

Having had pet insurance throughout the years, this provider is one of the easiest to deal with Reviewed on: 12th October 2023

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