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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Best full life cover for Doggy

5
You insured Jack, a pointer, until he left us. I cant fault the service. I always paid premiums and you always paid for his care if necessary. Cant ask for more than that. N Reviewed on: 12th October 2023

Great horse insurance company

5
Used The Insurance Emporium for a few years now and always find the policy is just what I want. Reviewed on: 12th October 2023

Great service

5
Great service thanks will be using service again Reviewed on: 12th October 2023

Perfect

5
I love this company for my pet insurance. Not had to claim in the time I been with them but the whole process from start to finish getting a quote is really easy. I have found them the cheapest by far Upto now. Highly recommend for your pet insurance Reviewed on: 12th October 2023

Value Pet Insurance Company

5
Great value pet insurance providers. Competitively priced. Reviewed on: 12th October 2023

Good response

5
I have recently had to claim on my pet insurance and The Insurance Emporium were helpful and paid out quickly. Reviewed on: 12th October 2023

Great Service and friendly

5
4 years now with pet insurance from the insurance emporium and can't fault it. Very friendly and helpful. Reviewed on: 12th October 2023

Good Value

5
Easy website to navigate. Very competitive policies. Reviewed on: 12th October 2023

Lifesaver for my furry friend

5
I can't express enough gratitude for the incredible support and coverage provided by Pet Emporium. As a relatively new member, I had the unbelievable fortune of experiencing their unwavering commitment to pet well-being during a trying time for my beloved furry friend. Recently, my pet faced a sudden and extensive health crisis that led to hefty veterinary bills. Despite being a member for only a short while, Pet Emporiam stepped in like an absolute lifesaver. Their coverage not only eased the financial burden but also ensured that my pet received the best possible care without any compromise. The process of filing a claim was surprisingly hassle-free, thanks to Pet Emporiam's user-friendly platform. What truly amazed me was their prompt response and quick reimbursement. It's not often you come across an insurance company that goes above and beyond to expedite payments during a stressful period. Reviewed on: 12th October 2023

EasyPet

5
My owners have always insured me through The Insurance Emporium. I haven't had to use it yet and I hope I never will but I don't think it costs too much and it gives them some peace of mind when I am throwing myself around in the woods and stuff. Woof Hugo x Reviewed on: 12th October 2023

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