Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5995)

Lifesaver for my furry friend

5
I can't express enough gratitude for the incredible support and coverage provided by Pet Emporium. As a relatively new member, I had the unbelievable fortune of experiencing their unwavering commitment to pet well-being during a trying time for my beloved furry friend. Recently, my pet faced a sudden and extensive health crisis that led to hefty veterinary bills. Despite being a member for only a short while, Pet Emporiam stepped in like an absolute lifesaver. Their coverage not only eased the financial burden but also ensured that my pet received the best possible care without any compromise. The process of filing a claim was surprisingly hassle-free, thanks to Pet Emporiam's user-friendly platform. What truly amazed me was their prompt response and quick reimbursement. It's not often you come across an insurance company that goes above and beyond to expedite payments during a stressful period. Reviewed on: 12th October 2023
Alison Watt's avatar
Alison Watt

EasyPet

5
My owners have always insured me through The Insurance Emporium. I haven't had to use it yet and I hope I never will but I don't think it costs too much and it gives them some peace of mind when I am throwing myself around in the woods and stuff. Woof Hugo x Reviewed on: 12th October 2023
Harry Eyre's avatar
Harry Eyre

Always Helpful and Efficient

5
Any time I have had to contact The Insurance Emporium, I have been treated with so much respect and efficient service. It is so rare to receive such great service from an insurance company (in my experience). Reviewed on: 12th October 2023
Saffron's avatar
Saffron

Reliable, fast, good customer service

5
So far, I can say I am very happy with their service. I've never had a problem, and the settlements are fair. Reviewed on: 12th October 2023
Silvia Siret's avatar
Silvia Siret

Above and beyond

5
I’ve been with The Insurance Emporium for many years with various horses. They have always been so kind, helpful and reliable. I have never had to worry that a claim won’t be paid promptly and this really does give me huge peace of mind. Thank you Insurance Emporium, you rock. Reviewed on: 12th October 2023
Alexis's avatar
Alexis

Great price quality offering

5
Price quality comparison was my first step and undoubtedly came out tops plus their customer service means you’re listened to and treated as an individual. Highly recommend and shared this site with many of my dog owner friends. Reviewed on: 12th October 2023
Maria Allo-Fernandez's avatar
Maria Allo-Fernandez

good price

4
It has a god price for the coverage of the insurance. Easy to use, we are very happy with the service Reviewed on: 12th October 2023
Sofia Marques's avatar
Sofia Marques

Pet insurance

5
I can’t recommend this company enough. They are friendly, reliable and great value for money. They pay out quickly and deal with claims effectively and efficiently. Reviewed on: 12th October 2023
Tracey Johnson 's avatar
Tracey Johnson

Reasonably priced, easy to deal with

5
I have 3 lifetime pet policies with them and unfortunately have had to claim on one of them. However, Insurance Emporium were easy to deal with, and when I had a question about my claim, spoke with me on the phone to put my mind at ease. The response email was thoughtful and caring. Whilst I have seen an increase in my yearly charges, this is to be expected due to pet ages and the claim made and not more than any other insurance company I've used. The friendly team at the end of the phone when needed are worth sticking with. Reviewed on: 12th October 2023
Krissie W's avatar
Krissie W

Outstanding customer service

5
Our dog, just3 years old, suffered cruciate ligament problem and after much investigation it was decided she need a major operation and a metal plate. In her leg. Throughout the whole process ( quite worrying) the Insurance Emporium gave excellent support and explanation as to what was covered by our policy etc. She is now well on the way to recovery and the outlook is positive. I cannot fault them in any way and thanks for making a stressful process easier. Reviewed on: 12th October 2023
Anthony's avatar
Anthony

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill