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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Effective and helpful

5
Had my cat insured with the Insurance Emporium for five years and have been unfortunate in having to make a few claims. They have all been dealt with extremely quickly. Whenever I have contacted the company they have always been very helpful. Reviewed on: 20th August 2024

Very very happy customer

5
Really easy to get a quote and very happy with the quote price. Would definitely recommend to a friend or family member Reviewed on: 20th August 2024

Two of my dogs are insured and they offer value for...

5
Two of my dogs are insured and they offer value for money. Reviewed on: 20th August 2024

An efficient and cost effective cover

5
Value for money, I have compared to many. Quick at delivering the quote, very efficient at sending all the relevant documentation. Reviewed on: 20th August 2024

Never made a fuss about a claim for my cat.

5
Never made a fuss about a claim for my cat. Made it all very simple Reviewed on: 20th August 2024

Recommend

5
My both cats are insured with Emporium, however I never have had to claim and hopefully it will never happen. Prices seem to be reasonable and there is no problem to stay in touch with them. Reviewed on: 20th August 2024

Always a great price

5
Always a great price hence been with them for 5 years Reviewed on: 20th August 2024

Provides exactly what I need at a reasonable cost

5
Provides exactly what I need with no complication and at good prices. Reviewed on: 20th August 2024

Brilliant company to approach for your pet insurance...

5
Brilliant company to approach for your pet insurance, customer service is always good and we have never had any problems over years of using for numerous pets and horses. Reviewed on: 20th August 2024

Easy to contact, great insurance and value for money

5
Easy to contact, great insurance and value for money Reviewed on: 20th August 2024

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