Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Great company

Reasonable price. Good response. Reviewed on: 12th October 2023

Great company!

I have never had to make a claim but when I've needed to know something they have always been very helpful. Reviewed on: 12th October 2023

Great service

A great service that has helped me through a difficult time when my cat Henri had cancer and needed surgery. We received our claim payments quickly and it took some of the financial stress out of the situation. Good customer service - helpful staff. Thanks Reviewed on: 12th October 2023

Always been good

I've never had to make a claim fortunately, but the renewal process is always easy and the cost always competitive. Reviewed on: 12th October 2023

Great Pet Insurance company

Very responsive and quick in refunding Reviewed on: 12th October 2023

My opinion of The Insurance Emporium

For a number of years now we have had excellent service from Emporium.Easy on line communication and well managed link up with our vet. No hassle settlement of claims and very competitive premiums. Reviewed on: 12th October 2023

Best pet insurance provider

I have found Emporium a great pet insurance provider, for price and services. They provided a Lifetime policy when another leading provider would not cover due to age of pet. I received an excellent claims service with my prev ious cat, which were dealt with quickly and smoothly. The price and choice of policies are great. I would not use another provider and would highly recommend Emporium Reviewed on: 12th October 2023

Paid up after my dog got run over

Was very helpful when my dog got run over Reviewed on: 12th October 2023

Really helpful and understanding

I lost one of my dogs very suddenly last year, the staff at the Insurance Emporium were extremely kind, helpful and understanding at what was an extremely difficult time for me Reviewed on: 12th October 2023

Good cover at a reasonable price.

Easy to get quote, very competitive, good cover. Reviewed on: 12th October 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from John Lewis 1.48 from 46 reviews
Pet insurance
from M&S Bank - Marks and Spencer 2.50 from 36 reviews
Pet Insurance
from Allianz 1.92 from 8 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub