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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Mrs M Blinkhorn

4
I have been Insured by Insurance Emporium for several years. They have given me great peace of mind whenever my dogs have become unwell. Which means the dogs go to the vet as soon as they become unwell. And payment is never a concern. Reviewed on: 12th October 2023
M Blinkhorn 's avatar
M Blinkhorn

Great service

5
I used the insurance emporium for many years when I needed to claim ongoing it was a great service, claims were dealt with very quickly and efficiently. If I ever had to contact to them they were always very courteous and helpful. Would highly recommend them as a pet insurance Reviewed on: 12th October 2023
Catherine Logan's avatar
Catherine Logan

Great company

5
Reasonable price. Good response. Reviewed on: 12th October 2023
Jamie and Emma's avatar
Jamie and Emma

Great company!

5
I have never had to make a claim but when I've needed to know something they have always been very helpful. Reviewed on: 12th October 2023
Sarah Webster's avatar
Sarah Webster

Great service

5
A great service that has helped me through a difficult time when my cat Henri had cancer and needed surgery. We received our claim payments quickly and it took some of the financial stress out of the situation. Good customer service - helpful staff. Thanks Reviewed on: 12th October 2023
Rachel Victoria Hillis's avatar
Rachel Victoria Hillis

Always been good

4
I've never had to make a claim fortunately, but the renewal process is always easy and the cost always competitive. Reviewed on: 12th October 2023
Sherry's avatar
Sherry

Great Pet Insurance company

5
Very responsive and quick in refunding Reviewed on: 12th October 2023
Cristina Torrao's avatar
Cristina Torrao

My opinion of The Insurance Emporium

5
For a number of years now we have had excellent service from Emporium.Easy on line communication and well managed link up with our vet. No hassle settlement of claims and very competitive premiums. Reviewed on: 12th October 2023
Wayne Lloyd Jones's avatar
Wayne Lloyd Jones

Best pet insurance provider

5
I have found Emporium a great pet insurance provider, for price and services. They provided a Lifetime policy when another leading provider would not cover due to age of pet. I received an excellent claims service with my prev ious cat, which were dealt with quickly and smoothly. The price and choice of policies are great. I would not use another provider and would highly recommend Emporium Reviewed on: 12th October 2023
Diane Stephenson's avatar
Diane Stephenson

Paid up after my dog got run over

5
Was very helpful when my dog got run over Reviewed on: 12th October 2023
Maria Minney's avatar
Maria Minney

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