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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Great service

5
We've had our dogs insured with The Insurance Emporium for a while. They dealt with our late pooche’s illness claim with efficiency and when she sadly passed away all was handled with care. Reviewed on: 12th October 2023
sarahj.vaughan@btopenworld.com's avatar
[email protected]

Great service

5
great customer service and very helpful and deal with claims quickly and they pay out quickly too . Reviewed on: 12th October 2023
tracey hammond's avatar
tracey hammond

Cat Insurance.

5
I took out insurance for my kitty a few years ago, he is 18 and a half now bless him. To make a claim is so easy, my vets sorted it all out and I receive my money very quickly. I was kept updated and my payments do not go up drastically every year. I would recommend the Insurance Emporium to everyone. They are professional, care and make a claim stress-free. Reviewed on: 12th October 2023
Sara James's avatar
Sara James

Highly recommended. The same cover but with cheaper premiums

5
Same cover but with cheaper premiums and also offer a multi pet policy. Having several dogs, this makes it affordable to have them all covered by insurance. Reviewed on: 12th October 2023
Corinne Ward's avatar
Corinne Ward

Helpful and speedy

5
I had a pet claim last year and was very impressed by the service and quickness of my claim. Reviewed on: 12th October 2023
Julie young's avatar
Julie young

Great Service

5
Very smooth from the start of the claim and quick payment. Reviewed on: 12th October 2023
Kate Griffin's avatar
Kate Griffin

Straightforward insurance

5
Easy to understand policies, great communication and reasonable premiums, I’ve stayed with Insurance Emporium for several years. Reviewed on: 12th October 2023
Sal's avatar
Sal

Great company

5
Great company. Reassurance when you need it. Reviewed on: 12th October 2023
Amanda Hornegold 's avatar
Amanda Hornegold

Totally reliable

5
Have had 3 cats insured with The Insurance Emporium. They were prompt to acknowledge any claims made and equally prompt with payment due to me. I was kept informed during the claim process. The Insurance Emporium showed compassion when one of our cats died earlier this year. Insurance Emporium has been the cheapest of their competitors for our requirements and I would recommend them. Reviewed on: 12th October 2023
Charlotte Bufton's avatar
Charlotte Bufton

Excellent insurance cover.

5
Easy to understand renewals and guide to tge cover they provide. Reviewed on: 12th October 2023
Jacqui Thornton-Kitching 's avatar
Jacqui Thornton-Kitching

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