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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Dog insurance

Great company, always happy to renew our policy with them and 100% would recommend to anyone Reviewed on: 12th October 2023

Fantastic insurance company

I am so pleased I have emporium insurance for my French bulldog. The claims I have made have been accepted each time and the agents are so helpful. The turn around time is swift. I love the fact that the allowance for each condition is per calendar month rather than yearly as other insurances. I took out the lifetime insurance and I have never regretted it. Well done emporium Reviewed on: 12th October 2023

Pet insurance

Very easy process when dealing with a claim for my dog Reviewed on: 12th October 2023

Helpful no-nonsense

Always had a great service, no quibbles and available to talk to when needed. Reviewed on: 12th October 2023

WONDERFUL CARE IS ALWAYS THERE

LEXXI MY NEWFOUNDLAND WAS ALWAYS OUT OF BREATH SAY VET AND FOUND OUT SHE HAD LEAKING VALVE AND THE EMPORIUM INSURANCE COVERED HER FOR HEART MONITOR VET SPECILIST AND ALL TRATMENT HAVE BEEN REASSURED OF HER CARE FOR LIFE AND MONTHLY MEDICATION HAVE BEEN WITH OTHER INSURANCES WHICH STOPPED AFTER 6 MONTH THIS ONE IS THE BEST OF CARE Reviewed on: 12th October 2023

Horse Insurance

Excellent friendly staff. So glad I picked this company over Pet Plan. I have used this company for my horse for over 10 years. They have always settled my claims quickly and without fuss. Would highly recommend. Reviewed on: 12th October 2023

Fantastic company, very easy to set up new policies

I have never had any problems with insurance emporium Reviewed on: 12th October 2023

Great Value

When I was looking for pet insurance for my horse, the insurance emporium was the best by far. Reasonable price and everything I needed for my horse. Highly recommend. Reviewed on: 12th October 2023

Great communication

Horse insurance set up over the phone - very quick and easy, very helpful as this is my first horse insurance Reviewed on: 12th October 2023

Easy

Putting in a claim is simple, quick and friendly team Reviewed on: 12th October 2023

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