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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Simple and affordable insurance

I’ve used the insurance emporium for my horses for 6 years now and they’ve always been so helpful and easy to use! Would definitely recommend. Reviewed on: 12th October 2023

Horse had colic

I would highly recommend the insurance emporium, l my horse had to have emergency surgery and they were very quick to sort out my claim saved me a lot of stress Reviewed on: 12th October 2023

Good value

I have been insuring my 2 dogs for a few years now and the premiums are fair and affordable Reviewed on: 12th October 2023

They paid up straight away!

They answered the phone straight away when I rang with my initial query and paid up the full claim less excess. No complints Reviewed on: 12th October 2023

Very Fair, Helpful and Timely

We have insured pets and recommended them to friends and family for years. They are helpful and knowledgeable when you have questions and fair and timely if you unfortunately have a claim. Reviewed on: 12th October 2023

Excellent service

Great service & very reasonable price . Dealt with a claim efficiently & no issues . Reviewed on: 12th October 2023

Over and beyond

The insurance emporium pursued my uninsured losses although this wasn’t a feature of the policy. I feel they have really cared about my pet, and me! Reviewed on: 12th October 2023

Pet Insurance

Found emporium insurance so resonable cost wise and very good , it covers my Dogs insurance needs from top to bottom. Reviewed on: 12th October 2023

Great price,quick on claims.

When my previous cat Vienna was ill and after paying the vet fees I got the money back within 3 weeks,easy to contact and to complete my claim. Reviewed on: 12th October 2023

So helpful

Had an amazing and helpful experience. Thank you for all your help. Reviewed on: 12th October 2023

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