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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

No hastle insurance

Easy no stress pet insurance, clearly set out guidelines & friendly staff who take time to answer your questions. Reviewed on: 12th October 2023

Reasonably priced with good payout and friendly helpfull staff

All ways a caring friendly voice at the end of the phone even though you can do nearly everything online they help politely. They are the most reasonably priced but still give comparable or better cover that there competitors. I have 3 animals insured with them and have had 4 others insured over the years. I have always compared their cover,price, and service but have never found a comparable service. Reviewed on: 12th October 2023

Pet insurance - No.1 Choice

I've had insurance for the insurance emporium for my chihuahua since he was a puppy, I've had to make a few claims due to vet bills and surgery and they've been 100% on point, professional, great customer service and very straight forward processes every time. I would not go to any other insurer and I 100% recommend them. Reviewed on: 12th October 2023

Keep on coming back!

I have been using this company for various pets over the years and I keep on coming back the level of cover and piece they offer is always competitive and they offer paper free and online services. Always had a good experience! Reviewed on: 12th October 2023

Great company

Never had a problem with our pet insurance from The Insurance Emporium, great customer service, quick hassle free payments back if a claim has to be made Reviewed on: 12th October 2023

Very good

They were very good at paying out when my horse had to have surgery, £5K of bills which included after care was covered which was a huge relief to me. Reviewed on: 12th October 2023

Dog Insurance is great

I have 2 dogs insured, reasonably priced and having used them in the passed and having to make a claim which they promptly paid I wouldn't use anyone else. Thankyou again Insurance Emporium Reviewed on: 12th October 2023

Dog insurance.

Insurance emporium are helpful, understanding and realistically priced. Impeccable Reviewed on: 12th October 2023

Happy Customer

The entire process from online booking and receiving the documents was a joy. The quote was even better and great value Reviewed on: 12th October 2023

Simply Purrfect!

The Insurance Emporium are pet focused, owner friendly and great value for money. They solve problems quickly without fuss and reduce stress levels at worrying times. They are well deserving of this recognition. Reviewed on: 12th October 2023

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