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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Stress-free claim process

I have had to make a claim for vet treatment for my horse and The Insurance Emporium Team made it an stress-free process. Reviewed on: 20th August 2024

Have used them for years for horse insurance price i...

Have used them for years for horse insurance price is always very reasonable and always great customer service Reviewed on: 20th August 2024

Used for a few years

Had insurance with a number of dogs for a few years. Always found them easy to deal with and claims dealt with promptly. Reviewed on: 20th August 2024

Really helpful when needing advice

Really helpful when needing advice Reviewed on: 20th August 2024

Excellent pet insurance

Excellent communication and competitive cover and pricing. Reviewed on: 20th August 2024

An old Westie given fast service

Although my Westie is classed as a Senior due to her age the premiums I pay are very competative. When I recently had to claim for a tumour on her eyelid The Insurance Emporium could not have been more helpful. Was very easy to submit the claim and was paid out within days. Reviewed on: 20th August 2024

I've claimed on my insurance for my dog this year an...

I've claimed on my insurance for my dog this year and their communication was great, I didn't have to chase for payments and they were clear and concise on what they paid out for and what they didn't. Reviewed on: 20th August 2024

I wouldn't insure my dogs with anyone else

I've insured my dogs with the Insurance Emporium for years as they are unbeatable on price and have a great customer service. Reviewed on: 20th August 2024

Excellent company

The insurance was quick and easy to set up and the quote was very reasonable in fact it was the cheapest on the market Reviewed on: 20th August 2024

Easy to get through and discuss any questions needed...

Easy to get through and discuss any questions needed , staff are friendly and knowledgeable Reviewed on: 20th August 2024

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