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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Simply fantastic

5
I've recommended to ask my friends and family. Reviewed on: 3rd September 2023

A reliable company

5
The life and health of my pet is protected and I am calm for my dog Reviewed on: 3rd September 2023

Great company

5
Always helpfull on phone when needed to talk to someone Reviewed on: 3rd September 2023

Happy with service

5
Happy with service very helpful Reviewed on: 3rd September 2023

Excellent service

5
Unfortunately I’ve had to make a number of claims for my horse. The process was smooth, handled quickly and efficiently Reviewed on: 3rd September 2023

Economical

5
Fortunately, I've never had to use them but it's reassuring to know they are there. Reviewed on: 3rd September 2023

Reasonable good provider

4
Good prices and reasonable service so far but can be slow to respond/pay out claims Reviewed on: 3rd September 2023

Easy process

5
Thank you fir making our claim process quickly Reviewed on: 3rd September 2023

Great pet insurance

5
Policy is clear to understand & easy to access Reviewed on: 3rd September 2023

Best pony insurer

4
We wouldn't go anywhere else for our equestrian insurance Reviewed on: 3rd September 2023

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