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The Insurance Emporium: Pet insurance reviews

4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Insurance for Horse

5
I have recently had to make a claim which was easy and straightforward to do. The insurance emporium are quick to respond to emails and offer advice and support when needed. Great customer service delivered Reviewed on: 3rd September 2023

Best insurance

4
Quick response and great service Reviewed on: 3rd September 2023

Simply fantastic

5
I've recommended to ask my friends and family. Reviewed on: 3rd September 2023

A reliable company

5
The life and health of my pet is protected and I am calm for my dog Reviewed on: 3rd September 2023

Great company

5
Always helpfull on phone when needed to talk to someone Reviewed on: 3rd September 2023

Happy with service

5
Happy with service very helpful Reviewed on: 3rd September 2023

Excellent service

5
Unfortunately I’ve had to make a number of claims for my horse. The process was smooth, handled quickly and efficiently Reviewed on: 3rd September 2023

Economical

5
Fortunately, I've never had to use them but it's reassuring to know they are there. Reviewed on: 3rd September 2023

Reasonable good provider

4
Good prices and reasonable service so far but can be slow to respond/pay out claims Reviewed on: 3rd September 2023

Easy process

5
Thank you fir making our claim process quickly Reviewed on: 3rd September 2023

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