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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Smooth like the coat of my dog

5
A very good value for money company with clear and easy purchase. Reviewed on: 3rd September 2023

Best Pet Insurance

5
I've never had to use the insurance for my dog, but it's the best price around Reviewed on: 3rd September 2023

Great insurance company

5
Good prices, large offer and great communication Reviewed on: 3rd September 2023

Excellent Product and Price

5
I had renewal notices come through for my 2 cats (age 5) and my 3 year old dog from another insurance company. All of them are in perfect health and no claims have been made. I got them all insured with Insurance Emporium for less than one of the renewals I had and with better cover. Reviewed on: 3rd September 2023

Outstanding

5
Excellent to deal with and no nonsense when claiming...very comprehensive cover aswell ...big thumbs up from us Reviewed on: 3rd September 2023

Cheapest quote around

5
Been with Emporium a few years now and still offered the cheapest quote for my dog. Reviewed on: 3rd September 2023

Easy to deal with

5
No problems with my claim when my cat lost a leg Reviewed on: 3rd September 2023

Horse insurance

5
They paid out quickly and simply with all my horses needs Reviewed on: 3rd September 2023

Super easy and great cover

5
I needed some pet insurance for my dog and The Insurance Emporium was a highly recommend insurer amongst other dog owners. I done a quote online which was super quick and easy! Once I had purchased my insurance I got all of my policy documents sent to my email and also guidance on how to access them through my account. The policy documents are super easy to understand and the customer service is fantastic. Will definitely be renewing with the insurance emporium next year too! Reviewed on: 3rd September 2023

straightforward company to deal with

5
a positive response from insurance emporium for an un-expected medical claim for my dog. Reviewed on: 3rd September 2023

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