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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

A pleasant and surprising experience

My old pet insurance was going up even though I had never made any claims in the years I had been with them. A friend recommended me to you. I was sceptical to start off with as I had not heard of you before, and my dog now being 9 years old I though that this would be a barrier to getting any decent insurance. Anyway I took the plunge and was pleasantly surprised how easy and reassuring it all was, knowing that my dog is well covered. Reviewed on: 3rd September 2023

Dog insurance

Good price for my 12 year old labrador. When I did need to claim, the claim was settled quickly and I received the full amount I was expecting. Reviewed on: 3rd September 2023

Smooth like the coat of my dog

A very good value for money company with clear and easy purchase. Reviewed on: 3rd September 2023

Best Pet Insurance

I've never had to use the insurance for my dog, but it's the best price around Reviewed on: 3rd September 2023

Great insurance company

Good prices, large offer and great communication Reviewed on: 3rd September 2023

Excellent Product and Price

I had renewal notices come through for my 2 cats (age 5) and my 3 year old dog from another insurance company. All of them are in perfect health and no claims have been made. I got them all insured with Insurance Emporium for less than one of the renewals I had and with better cover. Reviewed on: 3rd September 2023

Outstanding

Excellent to deal with and no nonsense when claiming...very comprehensive cover aswell ...big thumbs up from us Reviewed on: 3rd September 2023

Cheapest quote around

Been with Emporium a few years now and still offered the cheapest quote for my dog. Reviewed on: 3rd September 2023

Easy to deal with

No problems with my claim when my cat lost a leg Reviewed on: 3rd September 2023

Horse insurance

They paid out quickly and simply with all my horses needs Reviewed on: 3rd September 2023

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