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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Relatively cheap pet insurance

I am happy enough with The Insurance Emporium. Their premiums are competitive. I haven't needed to make a claim yet. Reviewed on: 3rd September 2023

Simple

always competative and claims always dealt with quickly and efficiently Reviewed on: 3rd September 2023

Great insurer

So far my experience of Insurance Emporium pet insurance has been excellent. I have had very good customer service and it was easy to claim. Reviewed on: 3rd September 2023

Best value

At last found a company that takes the hassle out of looking for pet insurance and competitively prices with an easy to use customer portal, definitely recommend Reviewed on: 3rd September 2023

Competitive pet insurance

Great insurance company offering competitive prices, to insure my pet is fully protected at a reasonable cost. Reviewed on: 3rd September 2023

Excellent Service

Friendly staff and competitive prices. Keep up the great work Reviewed on: 3rd September 2023

An excellent service

Looked after both my cats very well when they had serious illnesses. Reviewed on: 3rd September 2023

Great value & customer service

Great value for money, good correspondence and customer service. 2nd year and bringing our older lab over in a couple of months. Reviewed on: 3rd September 2023

10

I have 3 dogs with you guys and service very good and good price I have on boy for me now soon I’ll be sing up him to you guys Reviewed on: 3rd September 2023

Excellent company

I’ve been with this company for all three of my dogs. Not only are they fast and fair with claims, but they are really sympathetic to the fact that if you are claiming then that probably means your pet is sick. They are very supportive. Reviewed on: 3rd September 2023

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