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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Efficient service

The claim process for my dog was very easy to follow and payment was very prompt. Reviewed on: 3rd September 2023

There when needed

The Insurance emporium was there when needed twice in an emergency and saved our dogs life no fuss no quibble paid out promptly Thankyou Reviewed on: 3rd September 2023

Very pleased

I am very pleased withe efficient way they look after their client Reviewed on: 3rd September 2023

Reasonable price

I'm in my second year now and no issues Reviewed on: 3rd September 2023

Value for money

I was surprised when I called to be told my yearly premium was lower than the year before. This was a massive surprise and showed they look after their customers. Reviewed on: 3rd September 2023

Comprehensive policy

Renewal quick and easier but more impressively cheaper than last year. Reviewed on: 3rd September 2023

The best service and contract

Let’s you add on whatever you’d prefer to cover for, super easy to contact and super quick with claims advice etc. the best price we found years ago and haven’t found a better one since Reviewed on: 3rd September 2023

My pet insurance

Hi we have two dogs and two cats insurance emporium have given us peace of mind at a reasonable price knowing our pets are covered for any emergency Reviewed on: 3rd September 2023

Relatively cheap pet insurance

I am happy enough with The Insurance Emporium. Their premiums are competitive. I haven't needed to make a claim yet. Reviewed on: 3rd September 2023

Simple

always competative and claims always dealt with quickly and efficiently Reviewed on: 3rd September 2023

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