Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

Best Company for pet insurance

This company is the best for pet insurance. They are very helpful, polite and efficient. Making a claim is so simple and easy. I was very impressed. It took all the stress out of claiming. Reviewed on: 28th August 2023

Reasonable cover

Happy with what I know I’m covered for….but won’t know for sure unless I have to claim Reviewed on: 28th August 2023

Care more about money than pets

Appalling service. Its all about the money with these people. If I could give no stars I would. Reviewed on: 28th August 2023

Reply from The Insurance Emporium Good morning, We are sorry to hear your concerns about the service received. If you would like us to investigate further, please contact us at [email protected], and a member of our Customer Experience Team will look into this for you. Kind regards, Joe, The Insurance Emporium Response date: 29th August 2023

Very Helpful and Speedy Service

Quick telephone response to my claim - very helpful and understanding staff - my claim quickly resolved - thank you very much Reviewed on: 28th August 2023

Excellent Service

Reliable insurance company, does what it says it does and always provides an excellent professional service. Reviewed on: 28th August 2023

Pet insurance

It is a reasonably priced and all in one place it is very good with claims and I will be telling family and friends about it Reviewed on: 27th August 2023

No need to look elsewhere

great customer service and competitively priced Reviewed on: 26th August 2023

Good service

Were very efficient, good service and lovely staff, when I had a my dog Tyson. Reviewed on: 26th August 2023

More than just financial support.

Having an ill pet is stressful and expensive. The Insurance Emporium has reduced some of the worry by helping the situation financially. Their simple claims process has been great; well done The Insurance Emporium. Reviewed on: 26th August 2023

VERY QUICK CLAIMS SETTLEMENT

EXCELLENT COMPANY, HAD TO CLAIM TWICE THIS YEAR AND EACH TIME EXTREMELY EFFICIENT! KEPT INFORMED AND PAYMENT MADE QUICKLY. WOULD STRONGLY RECOMMEND Reviewed on: 26th August 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet Insurance
from InsureandGo 0.00 from 0 reviews
Pet Insurance
from Petguard 1.00 from 2 reviews
Pet Insurance
from Pets At Home 4.08 from 6 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub