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The Insurance Emporium: Pet insurance reviews

4.76
Based on 5,995 reviews, last reviewed 25th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026
Nick 's avatar
Nick

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

very good

5
Never had any issues with these, very good, very clear insurance company Reviewed on: 22nd August 2023

Terrific for affordable elderly pet insurance

5
In the past I had difficulty finding an insurance product that was affordable as my pet cats got older. I thought that I would have to either leave them uninsured and try to just save a wee bit each month (which in reality would probably never have happened!) I then found The Insurance Emporium which gives me all the cover I need for my cat and although I'll hopefully never need the cover at least I know it's there and Archie will get any care that may be necessary. Great Company to deal with and very pleasant. Would highly recommend. Reviewed on: 22nd August 2023

Great service, fast payments

5
Our cat has a long term ailment and we have been very pleased with the no hassle manner in which the Insurance Emporium has dealt with the situation Reviewed on: 22nd August 2023

Best pet insurance around

5
Very helpful and easy to get hold of. The staff are very friendly and understanding and I would definitely recommend the insurance emporium for pet insurance to everyone Reviewed on: 22nd August 2023

Thank you

5
The Insurance Emporium website is easy to use, staff are always friendly and helpful and communications are clear. I'm so glad they have been able to help me to keep my 2 elderly terriers healthy and happy. Reviewed on: 22nd August 2023

Brilliant insurance

5
They take all my needs into account every year for my little dog and offer me the best deal. Reviewed on: 22nd August 2023

Horse insurance

5
Staff very helpful and good insurance Reviewed on: 22nd August 2023

Reliable

5
Reliable and great company, very fast payments Reviewed on: 22nd August 2023

Highly recommended pet insurance

5
I had to make a claim 18 months ago, the staff made it easy and fast. Can’t thank them enough Reviewed on: 21st August 2023

Great insurance

5
Very flexible and can choose your plan easily Reviewed on: 21st August 2023

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