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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

I renew year after year!

Insurance Emporium are very friendly, approachable, sort any queries out quickly and above all provide a good level of pet cover for the price I pay. I have been with them now for a number of years and hope to stay with them for the foreseeable. Reviewed on: 20th August 2023

Great company

Easy to deal with, great value too Reviewed on: 20th August 2023

Best insurance ever....

I have renewed with this company ever since I started getting pet insurance as they are often the most competitive price on comparison sites. Reviewed on: 20th August 2023

easy To Work With

I have found their comms clear and helpful. So far very good experience. Not so other insurers. Reviewed on: 20th August 2023

Value for money

Prompt attention, clear documentation and easy to deal with Reviewed on: 20th August 2023

Amazing Pet insurance Company

Very helpful and kind. Money received quickly after claim Reviewed on: 20th August 2023

Excellent service

Been with them for a number of years for pet insurance and always been great and helpful Reviewed on: 20th August 2023

Whenever I have had to make a claim, the Insurance Emporium have made claiming very smooth and easy.

I cannot fault the Insurance Emporium for ease of making a claim and quick payout. Very reassuring when you are going through an emotion / stressful time. Reviewed on: 20th August 2023

A great insurance company

When times are hard with a poorly pet, the last thing you need is a difficult time with an insurance company. Having the Insurance Emporium's support and no quibbles with my claims was a blessing. Receiving kind communications throughout was so uplifting during the difficult times. Reviewed on: 20th August 2023

Great insurer

Easy to deal with and claims settled efficiently. Reviewed on: 20th August 2023

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