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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

A loved one protected

A modern company with a great customer interface gives me confidence my Lyra is covered if she needs expert care. Reviewed on: 20th August 2023

Best insurance company around

I use my insurance for my smallest dog I have two dogs, by far the best insurance company and the price never increases much Reviewed on: 20th August 2023

Great pet insurance at a good price

When our dog needed a serious operation on her back The Insurance Emporium were great and actually paid out more that we had thought we would be able to claim. A very nice surprise - clearly not your usual insurance company! Reviewed on: 20th August 2023

Amazing

Amazing value, so many options so helpful! Reviewed on: 20th August 2023

Very helpful and efficient

I have insured my two Labradors through The Insurance Emporium for several years and I have always found them really friendly and helpful. Reviewed on: 20th August 2023

There when you need them

You spend years on insurance and listening to horror stories from pet owners, leaving you wondering if insurance is worth the investment. In our experience, IT DEFINITELY IS. Our Newfoundland couldn't shake his ear infection. It became inflamed and sore and his temperament began to change. Over a 6 month period, Emporium funded consultants, scans, swabs and bespoke medication. We avoided disruptive surgery and he's now back to his happy chappie self. Thank you Emporium for your quick and positive response. Service and outcome couldn't have been better. Reviewed on: 20th August 2023

Excellent service always

The best insurance ever for my poochon Acted quickly with no issues and super friendly staff will definitely recommend to anyone Reviewed on: 20th August 2023

Competitively priced

Competitively priced pet insurance, claims paid promptly without a fuss. Reviewed on: 20th August 2023

Good no frills insurance

Adequate dog insurance at a reasonable price. Haven't needed to make a claim Reviewed on: 20th August 2023

Excellent service

We have had a policy with the insurance emporium since we got our dog 3 years ago, the price is affordable and the insurance policy is great. We also love that they offer a multiple pet discount! Highly recommend. Reviewed on: 20th August 2023

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