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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Great company

I have been with the insurance emporium for a few years now for pet insurance and always found them excellent. I’ve recently had to claim and they’ve been amazing. Reviewed on: 21st August 2024

Pet Insurance

Simple, fast, does what it says. Reviewed on: 20th August 2023

Wonderful

Absolutely fantastic, clear and hassle free, prompt payment of ongoing condition Reviewed on: 20th August 2023

Great cover

Easy to apply, excellent cover and a very good price. Reviewed on: 20th August 2023

Horse insurance

When I asked for a quote and compared to others I got the best value for money. My friend highly recommended them and said when she needed to claim they were great. Reviewed on: 20th August 2023

Great price good cover

I’m very happy with the amount of cover I have for the price. I feel confident if my dog was in need of treatment. Reviewed on: 20th August 2023

Highly recommend

I have had to make a few claims for my dog and they have been amazing. It’s very easy to set up, claim and not too expensive. They have paid out very quickly and always ask how my dog is getting on. Lovely service on the phone too. Reviewed on: 20th August 2023

Great pet insurance

Had to make a claim and was an easy process,kept informed throughout the process Reviewed on: 20th August 2023

Great and straightforward

I’m very happy with my experience of insuring my horses with the Insurance Emporium. It has been straightforward and easy. Reviewed on: 20th August 2023

Outstanding

The staff are so helpful with any queries I have two dogs and after 6 yrs insured with Emporium I transfered my other dog from another company 2 yrs ago to Emporium. There service makes some bad situations better to deal with. Great cover with good price also. Brilliant. Reviewed on: 20th August 2023

Good quality cover at an excellent price

Cheaper than most other providers but gave me all the cover I needed for my new puppy Reviewed on: 20th August 2023

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