Write a review

Newsletter

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

View other The Insurance Emporium products

4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5995)

Great and straightforward

I’m very happy with my experience of insuring my horses with the Insurance Emporium. It has been straightforward and easy. Reviewed on: 20th August 2023

Outstanding

The staff are so helpful with any queries I have two dogs and after 6 yrs insured with Emporium I transfered my other dog from another company 2 yrs ago to Emporium. There service makes some bad situations better to deal with. Great cover with good price also. Brilliant. Reviewed on: 20th August 2023

Good quality cover at an excellent price

Cheaper than most other providers but gave me all the cover I needed for my new puppy Reviewed on: 20th August 2023

Easy website and claims process

I have been a little unfortunate in that I had a kitten who passed away from a neurological disorder and a second kitten with an ongoing urinary problem. On all occasions communication with insurance emporium has been pretty easy and stress free and they have paid what is due in a timely manner. My cat is doing much better now and we have a younger kitten who is thriving but I know if I need them, the insurance emporium are here to help. Thank you so much Reviewed on: 20th August 2023

Excellent Company

I don't usually leave reviews, but we have been with them for sometime now and it's good value for money. Reviewed on: 20th August 2023

Great company to deal with

I have 2 horses insured with the horse emporium and im very happy with them, they have paid vets fees on both horses and a very easy company to deal with Reviewed on: 20th August 2023

They saved my pets life

Fantastic to deal with, polite and knowledge. Insurance emporium saved my pets life. I cannot thank them enough. I will continue to use them for all my pets insurance. Reviewed on: 20th August 2023

good compamy

not a silly price and great cover Reviewed on: 20th August 2023

Good customer support throughout our claim experience, and insurance paid as expected with no issues

Our dog had an injury which was caused by my wife throwing a ball up the garden, and my poor dog injured herself on my cement mixer, and she required stitches. The total cost was over £500, which was totally unexpected. The insurance paid out, which was a great relief too us both. Reviewed on: 20th August 2023

My dear old cat

My cat has multiple health problems due to old age the insurance emporium have been supportive over the years and I would not use any other insurance company Reviewed on: 20th August 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Petplan 4.68 from 2350 reviews
Pet Insurance
from Allianz 3.41 from 8 reviews
Pet insurance
from M&S Bank - Marks and Spencer 3.02 from 37 reviews

Want to see more from The Insurance Emporium?

Caravan insurance
from The Insurance Emporium 4.89 from 360 reviews
Specialist Insurance
from The Insurance Emporium 4.63 from 57 reviews
Wedding insurance
from The Insurance Emporium 4.62 from 28 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub