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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Excellent service

My experience with The Insurance Emporium has been fantastic. I have called them a few times and the staff have always been very helpful, knowledgeable and friendly. When I needed to make a claim the process was easy and it was dealt with really quickly. I'm very happy that I chose them to insure my dog. Reviewed on: 20th August 2023

Value For Money .......

Value for money and easy to renew. Clear policy information on what is covered. Reviewed on: 20th August 2023

Efficient and very friendly

We have used the insurance Emporium for our pet dog. We have had a very swift response to any claims and there communication is excellent.I would highly recommend them. Reviewed on: 20th August 2023

Pet Insurance

Simple, fast, does what it says. Reviewed on: 20th August 2023

Wonderful

Absolutely fantastic, clear and hassle free, prompt payment of ongoing condition Reviewed on: 20th August 2023

Great cover

Easy to apply, excellent cover and a very good price. Reviewed on: 20th August 2023

Horse insurance

When I asked for a quote and compared to others I got the best value for money. My friend highly recommended them and said when she needed to claim they were great. Reviewed on: 20th August 2023

Great price good cover

I’m very happy with the amount of cover I have for the price. I feel confident if my dog was in need of treatment. Reviewed on: 20th August 2023

Highly recommend

I have had to make a few claims for my dog and they have been amazing. It’s very easy to set up, claim and not too expensive. They have paid out very quickly and always ask how my dog is getting on. Lovely service on the phone too. Reviewed on: 20th August 2023

Great pet insurance

Had to make a claim and was an easy process,kept informed throughout the process Reviewed on: 20th August 2023

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