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The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%
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0%
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Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
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John
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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Efficient and very friendly

5
We have used the insurance Emporium for our pet dog. We have had a very swift response to any claims and there communication is excellent.I would highly recommend them. Reviewed on: 20th August 2023
d.sotnick@ntlworld.com's avatar
[email protected]

Pet Insurance

5
Simple, fast, does what it says. Reviewed on: 20th August 2023
Karen Hodgson's avatar
Karen Hodgson

Wonderful

5
Absolutely fantastic, clear and hassle free, prompt payment of ongoing condition Reviewed on: 20th August 2023
Jane Sunderland's avatar
Jane Sunderland

Great cover

5
Easy to apply, excellent cover and a very good price. Reviewed on: 20th August 2023
Sally Keir's avatar
Sally Keir

Horse insurance

5
When I asked for a quote and compared to others I got the best value for money. My friend highly recommended them and said when she needed to claim they were great. Reviewed on: 20th August 2023
Claire's avatar
Claire

Great price good cover

5
I’m very happy with the amount of cover I have for the price. I feel confident if my dog was in need of treatment. Reviewed on: 20th August 2023
Louise Cockburn's avatar
Louise Cockburn

Highly recommend

5
I have had to make a few claims for my dog and they have been amazing. It’s very easy to set up, claim and not too expensive. They have paid out very quickly and always ask how my dog is getting on. Lovely service on the phone too. Reviewed on: 20th August 2023
Jamie-Marie White's avatar
Jamie-Marie White

Great pet insurance

5
Had to make a claim and was an easy process,kept informed throughout the process Reviewed on: 20th August 2023
Jane Oakley's avatar
Jane Oakley

Great and straightforward

5
I’m very happy with my experience of insuring my horses with the Insurance Emporium. It has been straightforward and easy. Reviewed on: 20th August 2023
Rachel Adams's avatar
Rachel Adams

Outstanding

5
The staff are so helpful with any queries I have two dogs and after 6 yrs insured with Emporium I transfered my other dog from another company 2 yrs ago to Emporium. There service makes some bad situations better to deal with. Great cover with good price also. Brilliant. Reviewed on: 20th August 2023
Monica Hayes's avatar
Monica Hayes

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