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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Perfect

Never any problems covers exactly what you need Reviewed on: 20th August 2023

Amazing

Straight forward easy and recommend Reviewed on: 20th August 2023

Top drawer

I have insured with Insurance Emporium for approaching 5 years and have found them to be knowledgeable, professional and empathetic. The insurance coverage is not the cheapest but you get what you pay for - it is comprehensive and on the few occasions I have had cause to make a claim, they have responded quickly and with the minimum of fuss. Would highly recommend. Reviewed on: 20th August 2023

Brilliant & low cost

Been with the insurance emporium for 4yrs great customer service low cost insurance cant beat it Reviewed on: 20th August 2023

What's not to like?

I've been using these guys for four years now. Reasonable charges and efficient handling of claims. Their website is very straightforward and easy to use. I would definitely recommend. Reviewed on: 20th August 2023

Excellent support at a critical time

As every pet owner knows its dreadful when your pet is poorly and when the news is really bad the last thing you want to be doing is trying to sort vets bills. The Insurance Emporium were there for us when we needed them most. Simple forms, no hassles and they dealt directly with our vet. Thank you. Reviewed on: 20th August 2023

Excellent service and value

The Insurance Emporium are very competitively priced, lots of options and their website very clear and easy to navigate. Reviewed on: 20th August 2023

Great pet insurance

Great customer service, excellent value for money and easy set up and renewals. Been with this company for years Reviewed on: 20th August 2023

Easy to use and communicate with

No messing around you know exactly where you are with the status of your claim Reviewed on: 20th August 2023

Great service!

Great insurance company! Policy was so easy to set up and offers fantastic insurance for my needs. Highly recommended. Reviewed on: 20th August 2023

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