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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Dog insurance

No nonsense approach to pet insurance Reviewed on: 20th August 2023

Amazing helpful

Very helpful and great service and really easy to talk with Reviewed on: 20th August 2023

Perfect

Never any problems covers exactly what you need Reviewed on: 20th August 2023

Amazing

Straight forward easy and recommend Reviewed on: 20th August 2023

Top drawer

I have insured with Insurance Emporium for approaching 5 years and have found them to be knowledgeable, professional and empathetic. The insurance coverage is not the cheapest but you get what you pay for - it is comprehensive and on the few occasions I have had cause to make a claim, they have responded quickly and with the minimum of fuss. Would highly recommend. Reviewed on: 20th August 2023

Brilliant & low cost

Been with the insurance emporium for 4yrs great customer service low cost insurance cant beat it Reviewed on: 20th August 2023

What's not to like?

I've been using these guys for four years now. Reasonable charges and efficient handling of claims. Their website is very straightforward and easy to use. I would definitely recommend. Reviewed on: 20th August 2023

Excellent support at a critical time

As every pet owner knows its dreadful when your pet is poorly and when the news is really bad the last thing you want to be doing is trying to sort vets bills. The Insurance Emporium were there for us when we needed them most. Simple forms, no hassles and they dealt directly with our vet. Thank you. Reviewed on: 20th August 2023

Excellent service and value

The Insurance Emporium are very competitively priced, lots of options and their website very clear and easy to navigate. Reviewed on: 20th August 2023

Great pet insurance

Great customer service, excellent value for money and easy set up and renewals. Been with this company for years Reviewed on: 20th August 2023

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