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The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,996 reviews, last reviewed 31st Jan 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025
Monica's avatar
Monica

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026
John's avatar
John

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Affordable

5
Went wirh this company as affordable premiums wirh good cover. Reviewed on: 20th August 2023

Always good service

5
Been with them for many years and would recommend. Reviewed on: 20th August 2023

Pet insurance

5
Hassle free competitive pet insurance Reviewed on: 20th August 2023

Good company

5
Been with this company a while and found them to be very good Reviewed on: 20th August 2023

Fab firm

5
Great insurance firm, super helpful when needed! Have used them since getting my dog 3 years ago. Reviewed on: 20th August 2023

Flexible and transparent insurance

4
A transparent and flexible policy which does not limit you to one issue or a one off limit. Good customer service. Reviewed on: 20th August 2023

Best pet insurance

5
Brilliant cover and service. Can't fault them. Reviewed on: 20th August 2023

Efficient and thorough

5
During the time of my dog’s recovery from his accident, The Insurance Emporium acted professionally and with great compassion. I fully recommend them to receive an award. Reviewed on: 20th August 2023

Fast efficient service

5
We needed to claim, and the insurance Emporium were fantastic. Fast efficient service. Claim settled quickly. Reviewed on: 20th August 2023

Good reputation

5
Pet Emporium has looked after my last spaniel & settled claims very quickly. Have renewed with my spaniel puppy. Reviewed on: 20th August 2023

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