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The Insurance Emporium: Pet insurance reviews

4.68
Based on 5,996 reviews, last reviewed 23rd Sep 2026
100% increase in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026
Emily Hughes's avatar
Emily Hughes

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

5
When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Very competitive pricing & easy application process

5
Very competitive pricing & easy application process Reviewed on: 20th August 2024

My three pets with additional medical problems were...

5
My three pets with additional medical problems were all insured with them. They were always fair and very helpful. Reviewed on: 20th August 2024

Fantastic insurance for Equine and Pets

5
Just a fantastic company to deal with for horse, dog and cat insurance. Great prices, really friendly staff who are easy to contact by telephone in person and never any quibbles about paying out on claims. Superb. Reviewed on: 20th August 2024

Great experience

5
All had good support and have recommended to friends and family Reviewed on: 20th August 2024

Very good considerate provider

5
They have always helped with any queries I’ve had and always willing to help guide me through everything. Reviewed on: 20th August 2024

They are easy to get hold of, and always helpful

5
They are easy to get hold of, and always helpful and friendly with any queries. The premiums are fair considering the age of our dog and the claims we've made. Claims are settled quickly and communication is always clear. Reviewed on: 20th August 2024

Excellent value & claims limits

5
Excellent value for money and the claims limits are every 4 weeks rather than every year like every other pet insurer! Incredible peace of mind! Reviewed on: 20th August 2024

Great cover, good value, no hassle pet insurance for...

5
Great cover, good value, no hassle pet insurance for my awesome cat! Reviewed on: 20th August 2024

Very helpful great price for pet insurance.

5
Very helpful great price for pet insurance. Reviewed on: 20th August 2024

been with them over 9yrs now and wouldnt change a th...

5
been with them over 9yrs now and wouldnt change a thing Reviewed on: 20th August 2024

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