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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.86 (5995 reviews)

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4.85

Based on 5,995 reviews, last reviewed 5th Sep 2025

200% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5995)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

They are easy to get hold of, and always helpful

They are easy to get hold of, and always helpful and friendly with any queries. The premiums are fair considering the age of our dog and the claims we've made. Claims are settled quickly and communication is always clear. Reviewed on: 20th August 2024

Excellent value & claims limits

Excellent value for money and the claims limits are every 4 weeks rather than every year like every other pet insurer! Incredible peace of mind! Reviewed on: 20th August 2024

Great cover, good value, no hassle pet insurance for...

Great cover, good value, no hassle pet insurance for my awesome cat! Reviewed on: 20th August 2024

Very helpful great price for pet insurance.

Very helpful great price for pet insurance. Reviewed on: 20th August 2024

been with them over 9yrs now and wouldnt change a th...

been with them over 9yrs now and wouldnt change a thing Reviewed on: 20th August 2024

Good value

Good value , good communication, paid claims in timely manner Reviewed on: 20th August 2024

Easy to use, very competitive premiums

Easy to use, very competitive premiums Reviewed on: 20th August 2024

They were very helpful when I had to do a claim.

They were very helpful when I had to do a claim. Easy and fast getting the money back. Reviewed on: 20th August 2024

Great insurance with kind employees

Great insurance with kind employees Reviewed on: 20th August 2024

Very helpful with queries plus you get to talk to a...

Very helpful with queries plus you get to talk to a human being! Reviewed on: 15th August 2024

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