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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Outstanding company

I have my horses and dogs with insurance emporium and they have always been amazing. My horse was poorly for along time and without an issue they paid on my claim also with my pony when she ha her accident. If I ever had any problems they would take my call and talk me through everything step by step ad have always been friendly and helpful and professional. I would recommend them to everyone. Satisfaction and piece of mind 100% Reviewed on: 20th August 2023

Pet insurance

This pet insurance has been great always helped and straight forward letting us know of any changes would recommend 100 % Reviewed on: 20th August 2023

Great insurance company

The Insurance Emporium have always covered us, for all the many needs of our bulldog. Inexpensive and reliable. Thank you. Reviewed on: 20th August 2023

Pet Insurance

Good value and helpful customer service Reviewed on: 20th August 2023

Great Service

Fab insurance company, quick response and quick pay out Reviewed on: 20th August 2023

Quick claim payment

Quick payment of any claim and good communication Reviewed on: 20th August 2023

Very helpful

Very helpful staff always explain everything well on the phone. Easy to contact & view policies Reviewed on: 20th August 2023

Excellent Pet Insurance

I have been insured with the Pet Emporium for some years and have found their service to be one of the best in the market Reviewed on: 20th August 2023

Absolute brilliant company

We have had pet insurance for the last 5 years and o must say that are so helpful when you call and talk you through everything, they payout very quick we would definitely recommend them. Reviewed on: 20th August 2023

10 star service! Friendly, reliable and easy!

Had my horse insured for over two years now, easy and great cover! Luckily not had to claim yet, but my friend has and her service was 10/10, would recommend. Reviewed on: 20th August 2023

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