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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Great insurance company

The Insurance Emporium have always covered us, for all the many needs of our bulldog. Inexpensive and reliable. Thank you. Reviewed on: 20th August 2023

Pet Insurance

Good value and helpful customer service Reviewed on: 20th August 2023

Great Service

Fab insurance company, quick response and quick pay out Reviewed on: 20th August 2023

Quick claim payment

Quick payment of any claim and good communication Reviewed on: 20th August 2023

Very helpful

Very helpful staff always explain everything well on the phone. Easy to contact & view policies Reviewed on: 20th August 2023

Excellent Pet Insurance

I have been insured with the Pet Emporium for some years and have found their service to be one of the best in the market Reviewed on: 20th August 2023

Absolute brilliant company

We have had pet insurance for the last 5 years and o must say that are so helpful when you call and talk you through everything, they payout very quick we would definitely recommend them. Reviewed on: 20th August 2023

10 star service! Friendly, reliable and easy!

Had my horse insured for over two years now, easy and great cover! Luckily not had to claim yet, but my friend has and her service was 10/10, would recommend. Reviewed on: 20th August 2023

Equine Insurance

First Class In Everyway so easy when claiming for my horse when she was admitted to Edinburgh Veterinary Hospital... Reviewed on: 20th August 2023

Great service, great support when needed

Very happy with the service given, customer support is A*. Price per month is reasonable for what you receive. Reviewed on: 20th August 2023

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