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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Simple/ easy

Clear communication and responds quickly. Reviewed on: 2nd August 2023

Safe Simple Straightforward

Easy and logical with a no argument payout Reviewed on: 2nd August 2023

Pet Review

very freindly staff and easy to understand insureance policy. All files linked so easy to access Reviewed on: 2nd August 2023

Insurance claim

When I claimed for a minor operation on my dog, there was no quibble about the claim and the annual insurance cover did not go up the following year. Reviewed on: 2nd August 2023

Great cover for a great price.

This company gives me peace of mind for my cats insurance. Very comprehensive policy for a good price. Reviewed on: 2nd August 2023

Great Service on Claims

I have been forced to make two claims for my dog on my pet policy within the last twelve months. The first was for a torn claw and infected paw, and the second for a ruptured cruciate ligament. Both were quickly met in accordance with the policy terms. What more does a policy holder want? Reviewed on: 2nd August 2023

Good value

Thankfully not had to make a claim as yet for my Dachshund. I chose as I found the plan easy to understand and at a competitive price. Reviewed on: 2nd August 2023

Perfect

Great Insurance, competitive cost, easy claims, no issues at all. Reviewed on: 2nd August 2023

Excellent service for over 14 years.

I’ve been insured with these guys for both my former dogs and my current dog. Always excellent service and at a reasonable cost. Thank you Reviewed on: 2nd August 2023

Easy and friendly

Easy to use web site, competitive prices and easy to choose the level of cover for your pet Reviewed on: 2nd August 2023

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