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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Easy to talk too

Great service easy to talk too nice and friendly Reviewed on: 31st July 2023

Helpful and reliable

I have had various pet insurance with The Insurance Emporium for a number of years. They have always been fair, responsive, reliable and friendly to deal with. Their premiums have always been competitive. I always recommend them to friends and family Reviewed on: 31st July 2023

Always recommending this company to other pet owners.

I have used this company for several years and I have always had positive experiences, they have been consistently helpful, friendly and efficient. I have previously used other insurers and been disappointed but came across Pets Emporium when trying to find cover for my elderly Westie, they are by far the best and I wish I had discovered them earlier. Reviewed on: 31st July 2023

Responsive and easy to claim

Very helpful, very responsive and pestered my vet until they provided the required documentation to pay my claim. Reviewed on: 31st July 2023

Reassuring Value

We've insured our pets with The Insurance Emporium for years now. The insurance is good value and the cover extensive. Best of all, when it co.es to renewal their prices remain competitive. Reviewed on: 31st July 2023

Helpful and competitive

I have multi policies and they have always been helpful and good to deal With over the years Reviewed on: 31st July 2023

Horse Insurance

Excellent service prompt settlement of claims would recommend to anyone Reviewed on: 31st July 2023

No mess no fuss

Easy to set up and straight forward process. Phone are answered by a person and all queries are responded to. Thank you! Reviewed on: 31st July 2023

Really cheap

Really easy to use website, cheaper than any other insurance company and recommend to anyone. Reviewed on: 31st July 2023

Pet Insurance

Good Insurance, fair price premiums, paid out when needed on dogs operation, great customer services team Reviewed on: 31st July 2023

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