Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

First class service

I have insured my horse with insurance emporium for 4 years. Multiple large claims. All claims settled quickly and without fuss. Absolutely no hesitation in recommending them. Reviewed on: 31st July 2023

Great communication

Always pick up the phone and give clear advice. Well trained customer service staff who support you through the claim. Reviewed on: 31st July 2023

Great Pet Insurance

I can’t speak highly enough of Emporium I have always thought they are so reasonably priced. We recently had to have our 11 month old puppy to sleep. They have been very sympathetic with emails and paid our large claim out very swiftly. I will always insure my dogs with emporium thanks again . Reviewed on: 31st July 2023

Pet Insurance

Our dog has been in the wars during first 2years of life. Whenever we needed the vet we were always confident of the extent of our cover and the ease of claiming. Been with them now into third year and premium actually reduced. Reviewed on: 31st July 2023

All round good service

Always easy to deal with, price competitive and have been very good provider for several years, including when our dog required emergency treatment after a snakebite. Reviewed on: 31st July 2023

The Best Pet Insurance Ever

Easy to set up. Very easy to make claims, when needed. Have used again for an additional pet. Reviewed on: 31st July 2023

Not the cheapest but they do cover the cost

Have been with them for a number of years. during which my dogs have had a few issues and they have always paid the claim Reviewed on: 31st July 2023

Quick service, good communication

Paid claim with no fuss and quickly. Reviewed on: 31st July 2023

Great customer support

A couple of years ago my cat had to have emergency surgery due to urinary problems. Veterinary bills were pretty high but I got nearly everything back through the Emporium. Thanks ❤️ Reviewed on: 31st July 2023

Super easy and reliable insurance

Was recommended insurance emporium for pet insurance and I can’t fault them! They are super affordable for what the packages include. I use direct debit so really easy payments and whenever I have an issue or a question they are always on hand to help :) Reviewed on: 31st July 2023

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from M&S Bank - Marks and Spencer 2.50 from 36 reviews
Pet Insurance
from Pet Protect 3.79 from 31 reviews
Pet Insurance
from Pet-insurance.co.uk 3.23 from 9 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub