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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Paid fast

Good customer service and paid fast Reviewed on: 31st July 2023

They are truly the most amazing company you when I needed them for my two horses they were there to support me

Horse emporium were so brilliant they. saved my horses from being put down when they were not well and without stress .They took all the pressure from my life paid the vets without delay . Without them I would not have my beautiful horses now so a huge thank you Reviewed on: 31st July 2023

Great insurance provider

Good service with quotes and claims settled quickly and efficiently, Reviewed on: 31st July 2023

So easy to deal with.

With an aging dog who has a few ongoing health conditions, they are super to deal with. Hassle free and great customer services Reviewed on: 31st July 2023

Horse insurance

Good level of cover with choices for various levels of cover depending on your needs. Reasonably priced and facts made easy to understand. Reviewed on: 31st July 2023

Good value

Great value for a good policy, found them very easy to use and not complicated when completing the on line application Reviewed on: 31st July 2023

reasonable prices

good prices to be able to feel safe and know that your pet can be well looked after in a time needed. Reviewed on: 31st July 2023

Peace of mind and value for money

I cannot fault the service I have received for my 2 cats. I have made 3 claims and each time, there has been no quibble and a prompt settlement. My premium hasn't changed greatly either. So nice to have peace of mind and confidence in my pet insurance at quite challenging and distressing times. I would and have 100% recommended them. Reviewed on: 31st July 2023

Good Value

Pet insurance good all round service Reviewed on: 31st July 2023

Great company

I had to claim in the first year of being with the insurance emporium and it couldn’t have been easier. Reviewed on: 31st July 2023

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