Smart Money People Logo

The Insurance Emporium: Pet insurance reviews

4.84
Based on 5,993 reviews, last reviewed 9th Jun 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024
Kate Gridley's avatar
Kate Gridley

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025
Joanne R's avatar
Joanne R

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience. Write a review

The Insurance Emporium Pet insurance reviews (5993)

Really great cover at a very good price

5
I don't know of any other Pet insurance cover as good as the unique features of cover that gives you confidence that should one or more health issue occur with your dog (in my case) you will be adequately covered. Reviewed on: 1st August 2024

Great value for money.

5
Great value for money. First pet insurance I have taken out, would recommend this to my friends and family. Reviewed on: 1st August 2024

would highly recommend

5
Both my cats are insured with the Emporium pet Insurance when one had a nasty accident ( slipped a disc ) it was dealt with in a kind and timely fashion which I greatly appreciated at the time Reviewed on: 1st August 2024

I have 3 horses insured with yourselves and any clai...

5
I have 3 horses insured with yourselves and any claim has always been supported and paid to the vets swiftly. Reviewed on: 1st August 2024

When my dog got sick, there was no problem getting t...

5
When my dog got sick, there was no problem getting the claim from insurance. Customer service helped with everything. After providing the documents, the money was returned very quickly. Reviewed on: 1st August 2024

Great cover

5
Great prices. Simple and easy to set up. Accessible website. Reviewed on: 1st August 2024

Great pet insurance

5
Their prices are competitive staff are friendly and helpful Reviewed on: 1st August 2024

They have been more than helpful whenever I’ve neede...

5
They have been more than helpful whenever I’ve needed them Reviewed on: 1st August 2024

Very helpful customer service support which is easy...

5
Very helpful customer service support which is easy to use and quick as well. Knowledgeable staff who understand the policies and can help explain anything necessary. Reviewed on: 31st July 2024

I have made a claim on two occasions, the experience...

5
I have made a claim on two occasions, the experience was stressfree and concluded quickly. Reviewed on: 31st July 2024

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from The Insurance Emporium?

    View all products