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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.85 (5993 reviews)

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4.84

Based on 5,993 reviews, last reviewed 9th Jun 2025

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

The best insurer I've come across The best insurer I've come across Reviewed on: 20th November 2024

Latest lowest rating:

1

Why bother with dog insurance with Emporium Having just lost my dog with a neurological ailment. Went downhill in hours, 2 emergency out of hours calls, to find Emporium will only pay out what... Read more Reviewed on: 9th June 2025

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5993)

Very reasonably priced and good at paying out

Very reasonably priced and good at paying out Reviewed on: 2nd August 2024

Insurance claim was straight forward and hassle free

Insurance claim was straight forward and hassle free Reviewed on: 2nd August 2024

Claims are quickly dealt with and staff are friendly.

Claims are quickly dealt with and staff are friendly. Reviewed on: 2nd August 2024

Very easy to understand coverage levels, great custo...

Very easy to understand coverage levels, great customer service. Reviewed on: 2nd August 2024

Excellent website

Very easy to start a policy.with a good price. Reviewed on: 1st August 2024

Really comprehensive cover for cross breed dog with...

Really comprehensive cover for cross breed dog with easy to navigate online options. Customer service over the phone excellent too when I set the account up with a missing digit on my bank account, got payment sorted out without fuss, they were helpful and understanding. Reviewed on: 1st August 2024

Did price comparison 2 years running & it offers the...

Did price comparison 2 years running & it offers the best value for me. In addition for the first time ever I made a claim, renewal(that I'd made a claim) did not affect the cover-as with other providers. Communication has been quick and clear - great customer service Reviewed on: 1st August 2024

Okay thanks

I’ve only had an online quote and taken out insurance so I cannot fairly rate or review them Reviewed on: 1st August 2024

Great value

By far the best value for the product I wanted Reviewed on: 1st August 2024

Good cover for conditions at a reasonable price

Good cover for conditions at a reasonable price Reviewed on: 1st August 2024

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