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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Easy, fast and great customer service

Have never had any problems, have claimed three times for my cats and always been quick and detailed Reviewed on: 31st July 2023

Absolutely fantastic!

I have been using the insurance emporium for the last few years for my horse insurance and they have always been brilliant, never had a problem and always the best price! Reviewed on: 31st July 2023

Excellent insurance

Excellent pet insurance and very informative and helpful/ friendly when I have had to get in contact with them regarding my pet Reviewed on: 31st July 2023

10/10 equine insurance

I have used the Insurance Emporium for years as my provider of equine insurance, their portal is easy to use and the one time I had to make a claim it was hassle free and quick. Wouldn’t hesitate to recommend them. Reviewed on: 31st July 2023

Good, efficient service

Promptly paid claims for my dogs eye operations and similarly when diagnosed as needing medication for high blood pressure Reviewed on: 31st July 2023

Well Designed Website and Good Pet Insurance Cover

Paid promptly and without fuss, when we needed to make a claim. Reviewed on: 31st July 2023

Never a problem

The emporium has never caused me any problems from the time I got pet insurance 3 years ago. I've never had to use it but the amount I pay for it every month it worth it. Reviewed on: 31st July 2023

Great

Amazing prices and great customer service. Reviewed on: 31st July 2023

Great people to deal with very helpful

We had a misfortune of having our dog needing a lot of treatment and they was very understanding and very helpful Reviewed on: 31st July 2023

Friendly knowledgeable service

I gave a horse and it us refreshing to have an insurance assessor who gas proper equine knowledge. Reviewed on: 31st July 2023

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