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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Great service and competitive pricing

Our dog isn’t the easiest to get covered but the insurance emporium offers great cover for a competitive price. It’s easy and accessible and gives us peace of mind when it comes to any future vet bills. Reviewed on: 31st July 2023

Quick to help with my cats stay at the vets

We got our claim paid quickly with no quibble we are very happy with the Emporium Reviewed on: 31st July 2023

Reliable company

Had to make 2 claims for our dogs always polite.customer care and the claim paid promptly would recommend and use again Reviewed on: 31st July 2023

Great service

Excellent customer service. No quibble on claims. Great value for money Reviewed on: 31st July 2023

Brilliant insurance

i feel very reassured that my pets are insured with the insurance emporium and that I don’t have to worry about my pets in the event of an emergency, very fast and efficient with settling my claim Reviewed on: 31st July 2023

Good company.

I chose pet insurance with the insurance emporium as it had great reviews as a good and reliable company. I thought it was also reasonably priced. I haven't had to claim anything for my pets as of yet, so I have no feedback in that department, however I am positive there would be no problems should that occur. Reviewed on: 31st July 2023

Best Ive ever had

I’ve got my horse and dog insured with them and they have been amazing with both. Communications have been great, easy to get hold of and contact. Brilliant compared to previous companies Reviewed on: 31st July 2023

Excellent service

Easy to make a claim with prompt payment. Reviewed on: 31st July 2023

Excellent Insurer

No fuss, no bother pet insurance. Reviewed on: 31st July 2023

Great

Acceptable price for my dog each month considering the breed, in which other so called pet insurance companies wanted an extortionate amount monthly, e.g hundreds. I will be renewing with insurance emporium when circumstances change. So far the best pet insurance company I've come across. Reviewed on: 31st July 2023

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