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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Always know your pet is safeguarded

My rescue cat Bella from Wood Green is very precious to me since losing my husband. I am confident that if she suffered a mishap she is well protected with her insurance. Reviewed on: 31st July 2023

Fantastic value

Such great value and amazing customer service. Would certainly recommend. Reviewed on: 31st July 2023

Value for money

Great value product and fast at resolving vet fees. ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 31st July 2023

Quick reliable service

Easy quotes, easy to set up, no hidden fees, download claim form so No long phone queues though never had to queue long when have called. Claims resolved punctually. Reviewed on: 31st July 2023

Amazing sevice

I recently sold a horse so had to cancel my insurance. I quickly spoke to someone helpful on the phone and it was all sorted within minutes. Could t fault the service and will definitely use again. Reviewed on: 31st July 2023

Pet cover

Great cover and easy to purchase online. Reviewed on: 31st July 2023

Emporium is like a Ray of Sunshine

When you think your world is collapsing and your heart is breaking, Emporium are there giving you that reassurance and a feeling of hope, everything will turn out to be a brighter day. Though sometimes our lifelong friends, have made there way upon the Ray of Sunshine. There is then that ray of sunshine from Emporium to give your friend, a better goodbye. Reviewed on: 31st July 2023

Horse insurance

Brilliant for my horse. Comprehensive insurance Reviewed on: 31st July 2023

The Insurance Emporium have been perfect for us

We have our 2 Shar Pei dogs insured with Insurance Emporium. They are very efficient and the claims process has been quick and effective. I have recommended to anyone who asked (and those that haven't :)) Reviewed on: 31st July 2023

Great Service at The Insurance Emporium

I have insured our Cat Gabby for 5 Years now with Insurance Emporium. The service is always first class and the premiums are competitive Reviewed on: 31st July 2023

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