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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.76 (5995 reviews)

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4.76

Based on 5,995 reviews, last reviewed 25th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

DO NOT USE THIS COMPANY FOR PET INSURANCE. DO NOT USE THIS COMPANY FOR PET INSURANCE. I had a long battle with this company, essentially my dog requires an urgent operation and they cancelled... Read more Reviewed on: 25th August 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5995)

Simply the best

Always there when needed that gives me absolute confidence Reviewed on: 31st July 2023

Always know your pet is safeguarded

My rescue cat Bella from Wood Green is very precious to me since losing my husband. I am confident that if she suffered a mishap she is well protected with her insurance. Reviewed on: 31st July 2023

Fantastic value

Such great value and amazing customer service. Would certainly recommend. Reviewed on: 31st July 2023

Value for money

Great value product and fast at resolving vet fees. ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 31st July 2023

Quick reliable service

Easy quotes, easy to set up, no hidden fees, download claim form so No long phone queues though never had to queue long when have called. Claims resolved punctually. Reviewed on: 31st July 2023

Amazing sevice

I recently sold a horse so had to cancel my insurance. I quickly spoke to someone helpful on the phone and it was all sorted within minutes. Could t fault the service and will definitely use again. Reviewed on: 31st July 2023

Pet cover

Great cover and easy to purchase online. Reviewed on: 31st July 2023

Emporium is like a Ray of Sunshine

When you think your world is collapsing and your heart is breaking, Emporium are there giving you that reassurance and a feeling of hope, everything will turn out to be a brighter day. Though sometimes our lifelong friends, have made there way upon the Ray of Sunshine. There is then that ray of sunshine from Emporium to give your friend, a better goodbye. Reviewed on: 31st July 2023

Horse insurance

Brilliant for my horse. Comprehensive insurance Reviewed on: 31st July 2023

The Insurance Emporium have been perfect for us

We have our 2 Shar Pei dogs insured with Insurance Emporium. They are very efficient and the claims process has been quick and effective. I have recommended to anyone who asked (and those that haven't :)) Reviewed on: 31st July 2023

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