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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.68 (5996 reviews)

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4.68

Based on 5,996 reviews, last reviewed 23rd Sep 2026

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Would give a 0 star if I could. Would give a 0 star if I could. Very misleading company. Went to make a claim today however was told they Sent a ‘renewal’ in january that looked noth... Read more Reviewed on: 23rd September 2026

Read all reviews See your review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

the Insurance Emporium there is no issues

When dealing with the Insurance Emporium there is no issues with covering the costs of our dog Jack's treatment. Which is not the most expensive but we know it is genuinely covered. Reviewed on: 10th July 2024

Best for pet insurance

For the first time in many many years I had to make a claim for my dog. The Insurance Emporium were helpful & informative and the claim was processed really quickly. Would recommend to anyone looking for pet insurance. Reviewed on: 31st July 2024

I haven’t needed to claim anything so its not easy

I haven’t needed to claim anything so its not easy to comment on the service but I have the peace of mind knowing I’m covered Reviewed on: 31st July 2024

Very helpful, great communication and everything exp...

Very helpful, great communication and everything explained Reviewed on: 31st July 2024

Great customer service and easy process

I have had to make a claim on my policy and they didn’t ask loads of questions, they paid out very quickly and without any fuss. When I called customer services. They were really friendly too. Reviewed on: 31st July 2024

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Wonderful company to deal with.

Wonderful company to deal with. Great communication and responses Reviewed on: 31st July 2024

Great service

When ever you contact them they are so helpful, claims are dealt with fast. I have never had a issue. Reviewed on: 31st July 2024

Competitive prices & flexible policies

Competitive prices Flexible policies according to level of cover you want Online portal to communicate/manage account Reviewed on: 31st July 2024

Been very professional and always making sure the cl...

Been very professional and always making sure the client understood everything and easy to deal with Reviewed on: 31st July 2024

Reassuring customer service, simple process to claim...

Reassuring customer service, simple process to claim and settlement in a timely manner Reviewed on: 31st July 2024

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