Write a review

Go to business site

The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

View other The Insurance Emporium products

4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.

Write a review

The Insurance Emporium Pet insurance reviews (5996)

A unique and very attractive plan for my dog.

The Insurance Emporium is the best Pet Insurance Plan on the market and I am pretty sure I have looked at all the others and over the years had plans from other 'big name' insurance providers. The Lunar month approach and the 'start again' cover at the beginning of each Lunar month gives the best cover by far, with much fewer limitations than other providers particularly if your pet has a long term health issue. Reviewed on: 28th September 2022

Simple to use

I’ve always found the Insurance Emporium simple to use, clear, easy to read documents, readily available on the phone and reasonably priced. All you want from your insurance supplier. Reviewed on: 28th September 2022

5*

Customer service is excellent very good prices definitely recommend Reviewed on: 28th September 2022

Have tried others and they are the best.

Previously companies have delayed pay outs and try to block claims for contrived reasons. The Insurance Emporium are different as they do what they say they will do and do it in a timely manner . Cannot fault them Reviewed on: 27th September 2022

Kind, sympathetic and efficient

Really great service when our dog was suffering from a serious heart condition. Each claim settled promptly and efficiently. Reviewed on: 27th September 2022

Painless

An excellent service no hassle claims customer service very polite and helpful 5***** Reviewed on: 27th September 2022

Great value no nonsense cover

One of the few insurance companies who do not seem to take advantage of pre existing customers with hiked up renewal premiums. Reviewed on: 27th September 2022

New Customer - Horse Insurance

I found the Insurance Emporium website really user friendly and my application was so easy to complete, especially considering I have two ponies of very different abilities and needs. To date their customer services, documentation, and general correspondence has all been spot. Well done for offering a solid insurance at a reasonable access price. Reviewed on: 27th September 2022

Quick and easy

Very easy to set up and get insured for your pet, good competitive prices too! Reviewed on: 27th September 2022

Super-friendly customer service

Lovely advisors always on the end of the phone, clear advice and great service Reviewed on: 27th September 2022

Do you have a different The Insurance Emporium product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Pet insurance
from Only Paws Pet Insurance 0.00 from 0 reviews
Pet Insurance
from Howden 0.00 from 0 reviews
Pet Insurance
from Allianz 2.00 from 8 reviews

Want to see more from The Insurance Emporium?

Student Insurance
from The Insurance Emporium 5.00 from 8 reviews
Wedding insurance
from The Insurance Emporium 4.94 from 28 reviews
Caravan insurance
from The Insurance Emporium 4.92 from 359 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub