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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Good insurance

Product does what it says at a reasonable cost. Claims experience has been painless and simple. Pleasant people to deal with. Reviewed on: 26th September 2022

Top notch insurance for pets

Absolutely top rate coverage. No quibbles just a simple form to complete and the claim is paid. No increase in subscription this year either. Wouldn't change to any other company. Reviewed on: 26th September 2022

Best Pet Insurance

Great insurance service, quick and efficient. Solves queries reliably and returns claims. I'm pleased I can rely on this company and my Dog is happy too. Thank you so much for everything you do. Reviewed on: 26th September 2022

Proffesional, efficient and helpful.

I have all my horses insured with Emporium and they have been very helpful, efficient and professional each time i have needed to make a claim. Wouldn't consider insuring them with anyone else! Reviewed on: 26th September 2022

Good value

I have been insuring my 2 dogs with Insurance Emporium for a few years now. I have always found them to be very helpful and friendly when I have needed to contact them. I have always found them to be good value for money on Pet insurance hence being an on going customer. Thank you. Reviewed on: 26th September 2022

Satisfied

Switched from my long term insurer because of price hike. Found a good new home for my cover. Reviewed on: 26th September 2022

Highly Recommend

I'd never heard of this company before and so was obviously a little dubious. But, the prices were very competitive and everything seemed professional so I gave them a try. When one of my cats fell ill I was obviously worried how easy it would be to claim back the costs. But, I needn't have been as Insurance Emporium were really quick, efficient and professional at dealing with my claim. Thank you. Reviewed on: 26th September 2022

Good coverage for a competitive price

Having shopped around for pet insurance, I found The Insurance Emporium to be competitive on price with plenty of good coverage. Reviewed on: 26th September 2022

Great Pet Insurance

Great cover and renewal price increased only very slightly - definitely recommend Reviewed on: 26th September 2022

Insurance Emporium experience

I have found this company great to work with. When my horse had a complicated injury, the Insurance Emporium were very understanding and proactive in helping with my claim. They are also a company that my vet and dentist are happy to liase with which makes any issues so much easier to deal with. Reviewed on: 26th September 2022

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