Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

The Insurance Emporium: Pet insurance reviews

View other The Insurance Emporium products
4.72
Based on 5,996 reviews, last reviewed 6th Sep 2026
100% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026
Elizabeth M's avatar
Elizabeth M

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026
JD's avatar
JD
Read all reviews Write a review

About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

The Insurance Emporium Pet insurance reviews (5996)

Best Insurance

5
I have paid for our 3 puppies to be insured and I got the best price for multi-pet Reviewed on: 24th September 2022
Janet's avatar
Janet

Compassionate and great value service

4
After losing my pet recently, I contacted the Insurance Emporium a week after to tell them the news of my pet. They were really supportive and helpful and arranged and discount on my annual insurance quickly and without any additional steps I needed to complete. Reviewed on: 24th September 2022
Diane 's avatar
Diane

Very good service

4
Very prompt and courteous always answering calls quickly and efficiently the lady on the phone was very knowledgeable and was able to help me with my questions all in all a very good insurance for your Reviewed on: 24th September 2022
Sue k's avatar
Sue k

Long time customer

5
I have been a customer for several years. I luckily have never had to make a claim. The fact that I renew my policy each year shows how competitive the quotes are each year and that I am happy with matters. Reviewed on: 24th September 2022
John's avatar
John

.definitely recommend!

5
Good levels of cover with competative prices. Always helpful. Reviewed on: 24th September 2022
Helen Groom's avatar
Helen Groom

Excellent value and service

5
Always good value and excellent service whenever I have made a claim Reviewed on: 24th September 2022
Anonymous's avatar
Anonymous

Efficient and good value for money

5
My experience with The Insurance Emporium has been first class. Excellent customer service and very competitive premiums. It’s fantastic to see an insurer valuing loyalty too. Thank you! Reviewed on: 24th September 2022
Debbie's avatar
Debbie

Nothings an issue with this company

5
We insured our little cavachon as a puppy,and not lo g after she developed an allergy,and had to have a monthly injection for life.and after 5yrs they paid majority of the costs without a quibble,as it happens we thought better of the injections,to I guess the disappointment of greedy vets,and now just give her half a Puriton.,but as I said they pay with a small 5% on each claim and an initiall excess amount of which I cannot remember each year on 1st claim of that period.but there excess is lower than all we looked into on getting our puppy. I have recommended them now to countless people who have gone on board with this great insurer.we will stay with them.till the enevatable happens. Reviewed on: 24th September 2022
Peter lee's avatar
Peter lee

East to deal with

5
Good value and comprehensive cover. East to deal with. Helpful and friendly call staff. Reviewed on: 24th September 2022
Margot's avatar
Margot

Great value.

5
A great value insurance provider which gives me the peace of mind I need. Easy to set up and easy to understand. Reviewed on: 24th September 2022
catherine wensley's avatar
catherine wensley

Review The Insurance Emporium: Pet insurance now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill