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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

The Insurance Emporium Pet insurance reviews (5996)

Review of the The Insurance Emporium, Pet insurance:

Good value quality pet insurance

Good value quality pet insurance in what is a very expensive and complicated area Reviewed on: 31st July 2024

Pet Insurance

I've been with the Insurance Emporium for a few years now and have been great dealing with my first claim Reviewed on: 23rd September 2022

Peace of mind

Good customer service, simple to set up online , really good company. Reviewed on: 23rd September 2022

Great service

Have my horse insurance with the insurance emporium and my claim was dealt with swiftly and easily. Good communication with the progress of the claim. Would recommend to friends and family. Reviewed on: 23rd September 2022

Best Pet insurance

I been with The Insurance Emporium for a while, I would highly recommend this company to anyone who wants- have an amazing customer service since you first time calling, all questions were answered properly and promptly, all detailed information, best deal applied and overall no single bad word you can think of, happy with the company and service they provide, hopping to stay with them for many more years Reviewed on: 23rd September 2022

good value, no hassle

excellent value for money, straightforward claims process, quick payout. Reviewed on: 23rd September 2022

They have had our girls covered

We have 2 female pugs and we have had to claim more than a few times for one and once for the other. Each time they have paid out no question. It's a stressful time without the additional worry of cost but Emporium insurance have been there for us. Brilliant service! Reviewed on: 23rd September 2022

Excellent service

An Excellent Company well organised and very friendly and reasonably priced dog insurance. Reviewed on: 23rd September 2022

Excellent

Very helpful and attentive very prompt in paying out a claim cannot fault them in any way .. excellent Reviewed on: 23rd September 2022

Excellent company and service

Insure my horse and very impressed so far Reviewed on: 23rd September 2022

Review

Efficient, curtious, quick payments Reviewed on: 23rd September 2022

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