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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.72 (5996 reviews)

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4.72

Based on 5,996 reviews, last reviewed 6th Sep 2026

100% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Affordable and reliable Very affordable pet insurance with plenty benefits. It's my second time being a customer of theirs and they continue to offer suitable, affordable and... Read more Reviewed on: 16th July 2026

Latest lowest rating:

1

Absolutely abysmal experience. Absolutely abysmal experience. I had the “Premium” package and expected meaningful cover when I actually needed it. My claim for £1,200.34 has been r... Read more Reviewed on: 6th September 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

Quick, easy and efficient

When my cat, Buddy had to have an op to remove a growth on his back The Insurance Emporium covered all the costs quickly and without fuss. They have been my pet insurance provider for 4 years and I can't imagine I'd change provider, even for a cheaper premium. Thanks Reviewed on: 23rd September 2022

All boxes ticked

Very happy and content knowing my little pet dog is insured with The Insurance Emporium. Have recommended them to numerous people which have themselves used them Reviewed on: 23rd September 2022

Great pet insurance.

Great level of pet cover for every need at reasonable prices. Claims dealt with quickly and fairly. Reviewed on: 23rd September 2022

Fair price and efficient claims handling

Decent premium and no quibbles over claims. Very happy! Reviewed on: 23rd September 2022

Best by far

I can’t rate them highly enough. Easy to contact, easy to speak to and great value for money Reviewed on: 23rd September 2022

Amazing

Very helpful staff making sure everything was clearly understood Reviewed on: 23rd September 2022

Good service

Good service quick to respond and answer questions Reviewed on: 23rd September 2022

Good value, prompt settlement

Have been using this company for a few years now, they are good value and have settled my claims promptly with no issues. Reviewed on: 23rd September 2022

Reliable & Reasonable

Rather than switch insurers each year, I am confident that the insurance emporium already provides the best most professional deal for me & my 2 rescue hounds. Highly Recommended. Reviewed on: 23rd September 2022

Value for money

Found the pet insurance most competitive and on the occasions I have needed to claim my claim has been dealt with by sympathetic staff and payment was speedy. Reviewed on: 23rd September 2022

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