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The Insurance Emporium: Pet insurance reviews

Name: Pet insurance
Rating: 4.84 (5996 reviews)

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4.84

Based on 5,996 reviews, last reviewed 31st Jan 2026

No new 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Would recommend Always had positive experiences and have been a customer for many years Reviewed on: 5th September 2025

Latest lowest rating:

1

Contractual and Rude! My review of insurance: One of my dogs had a small lump removed, results showed it to be a cancer. Claim form completed online. Silence. Then an imp... Read more Reviewed on: 31st January 2026

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About this product

The Insurance Emporium have a pet insurance policy for dogs and cats.

You can get a discount if you insure more than one pet with The Insurance Emporium. There are different policy options and special cover for older animals.

The Insurance Emporium pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used The Insurance Emporium before, you can also leave a review and share your experience.

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The Insurance Emporium Pet insurance reviews (5996)

All boxes ticked

Very happy and content knowing my little pet dog is insured with The Insurance Emporium. Have recommended them to numerous people which have themselves used them Reviewed on: 23rd September 2022

Great pet insurance.

Great level of pet cover for every need at reasonable prices. Claims dealt with quickly and fairly. Reviewed on: 23rd September 2022

Fair price and efficient claims handling

Decent premium and no quibbles over claims. Very happy! Reviewed on: 23rd September 2022

Best by far

I can’t rate them highly enough. Easy to contact, easy to speak to and great value for money Reviewed on: 23rd September 2022

Amazing

Very helpful staff making sure everything was clearly understood Reviewed on: 23rd September 2022

Good service

Good service quick to respond and answer questions Reviewed on: 23rd September 2022

Good value, prompt settlement

Have been using this company for a few years now, they are good value and have settled my claims promptly with no issues. Reviewed on: 23rd September 2022

Reliable & Reasonable

Rather than switch insurers each year, I am confident that the insurance emporium already provides the best most professional deal for me & my 2 rescue hounds. Highly Recommended. Reviewed on: 23rd September 2022

Value for money

Found the pet insurance most competitive and on the occasions I have needed to claim my claim has been dealt with by sympathetic staff and payment was speedy. Reviewed on: 23rd September 2022

Easy cat insurance

This insurance was very quick and easy to arrange and also affordable. Reviewed on: 23rd September 2022

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